Hotel is nice and clean.

Walked in to check in and stood in fron of the clerk that was working. Was not even acknowledged by her or anyone else because she apparently talking to someone on the cleaning staff. About what I think was 10 minutes she looked at me and advised I need to check. Then during the process another person they just gave a room came and said someone is in the room you gave us. She proceeds to mess with that. I get you are bust however just an acknowledgement of I will be right with you is good CS. Just feel the customer service could ve better.. cannot remember her name as I do not think she even had a badge on

Beautiful facility. Rooms are clean and comfortable.

Our working dog wasn’t allowed in the dining area because of a past experience the facility experienced. It wasn’t a problem, other than we weren’t told by reception. I was already seated and my husband was getting food when I was told I needed to get my meal to go.

The staff were very welcoming and went above and beyond for us. From interactions with my big kiddos having midnight munchies. They were able to access the front desk pantry and all. We had a wonderful secure stay and the price was just right. After returning home, we realized my husband left his ID behind and team member Jessi tracked it down. She will be mailing it back to Texas. Thank you so very much Jessi! You are truly are a lifesaver and a gem. We will definitely be back in the next month or 2.

Breakfast was good. Server was very nice. Food was good. However could have been hotter.

Carpet in hallways were dirty. Stained & bleached around the elevator. Clearly spills had happened in hallways & not cleaned. Unfortunate as gives a not so good impression before you even get to the room.

I enjoyed everything about my stay I would definitely stay there again. It was easy location off the highway all the staff were friendly I have no complaints.

Breakfast, location of the room, quiet, bed was very comfortable, area to walk our dogs, definitely pet friendly

Had to get more wash clothes, no kleenex, no hand soap

was supposed to have a complimentary breakfast and that was not the case but didn't mind that its just you should not advertise a free breakfast if you aren't going to offer it.

After we checked in i seen all these dogs. Did not know it was a pet friendly hotel. nothing against pets but I don't want to have a room that has had dogs in it. Early morning at 6 there were dogs barking in the hall. would prefer the dogs not be in the place that I am staying. But at least they all had leashes on them. we always stay at the Hilton but will ask next time before I book a stay.

Great location but very unsafe handicap bathrooms. Very kind and helpful staff

Very unsafe handicap bathroom facilities. Don’t recommend if you have mobility/balance issues as you have to step into a regular tub and then use a shower chair that causes the water to spray out onto the floor. Serious fall risk as you ever out of the shower.

Nice and clean, friendly

Shower took a very long time to get hot.