The property was great but the staff behavior kinda scared us about the neighborhood and surrounding being unsafe.

Comfortable and great value for price

Perfect stay when crossing states. Very secure and easy parking and comfy beds. Staff were great!!

Nothing

This was a good place as a stop over on a long road trip. The room was perfect. It had a fridge and microwave, and coffee in the lobby in the morning..

The proximity to my family’s home and school.

This place is pretty much a dump. Needs a complete overhaul. Doors that don’t work. Door keys that stop Working. Fridge and microwave not working.

Unexpected service charge added at check-in. There were no glasses or cups. Skimpy towels.

Comfortable King bed. Large room.

Ice machine not working. TV did not work but the staff and my husband worked on it for thirty minutes to get it to turn on. Curtains were hooked together and would not open. Also coming loose. Taped broken glass in window. I booked through Booking.com and it stated to pay at hotel. I then received an email from OYO say I had to pay something to keep my confirmed reservation. I tried to follow it but a code was never sent. When I arrived the desk help stated I had to pay extra for a service fee. I showed them my confirmations and the OYO email. After several minutes of rude discussion, they agreed to the confirmation price.

In the same town as the funeral.

Office personnel very rude. Had to call the main office to see how much the room would be for the night. Ask to keep our room for an additional night and was told would have to call main office to find out if we could stay another night. We booked on the phone with the main office for another night at $55 for additional night with fees and taxes ended up 68 for the second night. When we return from the funeral our keys would not work and were told we could not get into our rooms until we paid an early check in fee. So we once again are on the phone with main office and were charged 15.75 in some local fees. I will never stay in this hotel would would never recommend it to anyone for any reason.

By my job.

Dogs barking, Trains all night, Owner calling all times of the day and parking was limited to one car per room

The clerk was extremely nice so no complaints about personnel.

Upon check in I learned there was a $6.75 fee in addition to the amount quoted by Airbnb. The computer system was down so they couldn't make me a key. The manager opened the door for me. If I wanted to leave I would have to leave the door unlocked. The bedsheet barely fit the mattress. There was no mattress pad. I brought in my own sheets. The A/C unit sucked. The room curtains covered the vent so I had to figure out a way to prop one of them up a little without uncovering the window, so there was air in the room. When I got there the room was hot and stuffy.

I booked 2 king rooms, went to check in and they only had 2 doubles. No coffee in rooms has to go to the store down the street. The kids room had a spider in the bed, and they found more bugs around the room. If there has of been any other rooms close we would have left.