Location was very close to the church I needed to attend that evening. Your Evening Clerk (a Black Lady) sorry didn't remember her name.. My my she Had a Smile!!!!! was Awesome... She really had me smiling and laughing.. So kind, polite, gentle, had listening ear**** Excellent Customer Service!!!! It shows she Love her Job; but most of All Customers...*** you really need people like HER ALWAYS*** She shines

Your clerk at front desk almost ruin my trip!!! rude, not polite, not dress professionally.. I have travel over 49 years, and Never had anyone deny me an early check in. I requested in advance, because I had back injury. She was so so rude, Christy was her name** She claimed NO ROOMS!! I have pictures of the parking lot on a Wednesday 10:30 A.M. only 10 cars in Lot.. Also a quite location, not like at 6 Flags or attraction location!! She claim the night before was booked, no rooms clean.. She was Lying, this location had 80 ROOMS.. And I called 800 and They WERE NOT full on the Tuesday before. So I want be BAck, Ever..

Location

It's been remodeled and missing some key features which we liked in the suite. The 2 mirrors were a key feature we liked...now only 1 mirror and a picture over 2nd sink. Towels no longer in the bathroom (convenient), now under sink outside of shower area. (Also, elevator still broken)

Unfortunately did not catch her name, the lady at the front desk Saturday afternoon on 1/25 was the best! She accommodated our request and was very helpful. We got a newly renovated room and it was a beautiful stay. The provided breakfast was also fantastic.

Nothing, it was great!

Size of the room was great. Staff was phenomenal, super friendly and welcoming. Overall great hotel to stay during your trip to Fort Worth. This will be the to go spot for our family for sure.

Nothing to dislike about the property, everything was amazing.

The staff there was very friendly. The rooms were nice and clean and they had a very good breakfast choice

The only issue was the elevator was down, but the staff was nice enough to escort us up and down the elevator as needed

It was easy to get to and had close place to eat at

The pool was freezing!!! We really don’t enjoy the pool at all . The hot tub had tons of chlorine. We really weren’t able to turn it on due to burning of eyes and coughing with so much chlorine.

Open 24 hours Provision of breakfast Had the required items in my room; enough towels and wash clothes

The bathroom wasn’t cleaned even when it was visibly dirty during my stay

I absolutely loved the location to the stadium, the assistance provided by the staff. they were very quick to assist with our needs. The facility was extremely clean and comfortable! I would refer anyone to this location.

I was a tad disappointed that our stay was not longer.

We stay here quite often! We live about 5 hrs away and this is our go to place! We drive to see my in laws in Fort Worth and also my stepson. It’s always quite clean and safe.

It is very

The staff was very friendly.

I would prefer if had room service daily without request. Everything I requested was provided.