Very good location in the middle of downtown. Very close to the orange bus stop which goes to Stockyards. Big room and big bathroom. Nice staff. I had some questions and they were always addressed by the reception. Our son appreciated the swimming pool and the fitness. They are well signposted. On the whole a nice stay. Possibility to eat breakfast in the adjacent coffee place for additional price.

Air-conditioning is loud and positioned in such a way that cold air is blown onto the heads of people sleeping. No possibility to adjust the fan. The hotel does not offer breakfast (no place).

We loved the location and the room itself had everything we needed. We are really grateful they let us check in early, before the storms arrived. Was great to have the cafe downstairs which we got nice pasta dinners from. The valet parking was easy too.

There isn’t much we didn’t like about the property, it was just on the more expensive side of the downtown hotels we’ve been staying in and the others had a bit more vibrant communal spaces, breakfast, or drink vouchers for the bar.

The location was perfect. Lots of eating options close by. Onsite Starbucks coffee available. The service was wonderful due to Jen Kilgore at the front desk. I cannot say enough about her wonderful hospitality. She was always willing to answer any question and provide any assistance needed. Always had a smile on her face. It's so hard to get great customer service nowadays, but, the service received was great!

There is an adjacent Corner Bakery and the service there was lacking. Not much to choose from as far as bakery items, which is very rare for Corner Bakery, and when they brought out the coffee, it had 'stuff' in like...looked like coffee grounds maybe and when pointed it out, they appeared to be annoyed.

Very centrally located, rooms were spotlessly clean and very comfortable. The staff were very friendly and helpful and a fab breakfast in the corner bakery downstairs. Coffee was the best we had in Fort Worth .

Nothing

Location was amazing, great facilities at the hotel.

The only negative I had was the laundry doesn’t accept cash or international credit cards so we weren’t able to use this facility however it did not impact our stay.

The concierge was kind enough to upgrade us to a suite since we were there celebrating our anniversary. We really liked the bakery location in the hotel. We got a great breakfast and enjoyed it in our room before checking out.

Ideally, if the hotel has different choices in pillows, (firm, soft, etc), we sleep more comfortably.

Clean, silent, smart TV

We arrived 1h earlier than the check-in time and despite our request, the girl at the reception did not even ask the cleaning staff if the room was already clean, or how much we were supposed to wait. After 5’ I asked the same thing to another receptionist and found out that our room was ready.

Great location, great staff, comfortable hotel right in the heart of town. There was a strange hum of a generator or air con unit in our room, which was a bit annoying. However it became white noise in the background. Otherwise, all was great!

The weird noise in the room was unexpected.

This is the second time I’ve stayed at this hotel. It’s a beautiful place! Very well maintained, the staff couldn’t be nicer, the beds are super comfortable and it’s within walking distance to pretty much everything downtown.

The only thing I don’t like is that you have to valet your car. I don’t mind valeting but it’s pretty pricey here at $30 a day, plus tax and fees. I think if you’re staying here you should at least get a discount. The valet guys were super nice though and we never had to wait long. It’s just pricey when the rooms are already $200+ a night too.

Great location and beautiful building with good size rooms. Beds are nice and comfy

Wasn’t told that rooms are serviced every other day. Pool area is very noisy due to the plant room being next to it.