Nice and helpful staff, overall the stay was good.

The reception staff is nice when at the hotel, but not responsive enough to online messages/requests prior to check-in: We asked for an early check-in around 9-10am but the staff didn't say it wouldn't be possible, they only gave a quote per hour of early check-in. So when we arrived we had to wait 4h until we could check-in.. In this case, the staff should warn us in advance or propose an upgrade with early check-in available. Especially since we mentioned this would be following a 12h flight. The room was ok but there was a bad smell from the bathroom, not too annoying though.

Super friendly staff at reception, breakfast, and cleaning personell. Lovely decorated room with quirky bathtub on balcony. Good showers, large comfy bed, and large windows.

The location was handy for me as close to the office I had to work in. It also provides an authentic Hanoi experience. But if I were a tourist, I'd probably go to a more vibey part. The room wasn't very soundproof so the noises from the roads are quite audible. All good otherwise, lovely people!!

The really enjoyed my stay there. The room was clean and comfortable. The staff were very helpful. Special shout out to Tony, he really helped me out. He was continuously in touch with me before my stay to check if I need anything during my stay. He also arranged my commute from and to the airport. It was my first time traveling to Hanoi, Tony helped me to organize city tour and trip to HaLong Bay. He also kept checking with me during tour/trip to make sure I’m alright. Very humble and down to earth person…😊

The stay at 22Land Hotel & Residence was really great! All people at the front desk were very friendly and helpfully in all questions. I am still surprised how friendly this employees! I wish all people around the world could be so friendly and nice!! If i come back to Hanoi, i will definitely take this hotel again! Thanks 22Land-Team👍

The noise level from outside was very hight! There was a low quality of windows! Hope the hotel will invest money for noise protection!

I had a really lovely stay at this hotel. The rooms were very clean, with nice decor. The rooms were also very bright with big windows, which can sometimes be hard to find with fair priced hotels in Hanoi. The staff were very helpful and friendly, particularly the receptionist Phương Anh, who supported us and made our stay very relaxed by helping us with late check outs, giving us information when needed and generally being a very pleasant and friendly person. Thank you, my mother and I will be sure to use the hotel again.

Nice big room, very clean, nice balcony. Staff were really pleasant and helpful

One thing we really liked when we booked the hotel was the bath on the balcony. I was surprised when the bath bomb provided by the hotel was added to our bill (around 7 dollars). Laundry service also quite expensive. The location was good for local coffee shops but I would not stay here again as it was quite far from the centre of Hanoi

The 22 Land Residence Suites Hotel in Hanoi offers a delightful blend of modern comfort and Vietnamese charm. The staff's hospitality stood out, especially Mark, providing a warm welcome and attentive service throughout our stay. The nicest people you will meet, made us feel like family. The rooms were well-appointed. The central location allowed easy access to Hanoi's key attractions, making it convenient for travelers. The on-site restaurant impressed with its diverse menu, showcasing delicious Vietnamese cuisine. Overall, 22 Land Residence provides a pleasant and memorable experience for those seeking a comfortable stay in the heart of Hanoi. Would stay here again!

I highly recommend this hotel. I stayed for about two weeks and was thoroughly impressed with the room, which was larger than expected and well-furnished. The bed was exceptionally comfortable. The staff were incredibly friendly and attentive, making my stay even more enjoyable. Extending my stay was very easy, and I was fortunate to remain in the same room. If you’re searching for a hotel in Cầu Giấy, this one is an excellent choice.

The apartment was spacious and comfortable. We loved the use of the dining room to have a home cooked meal on our holiday. The apartment allowed us to have the downtime we needed after a long flight.

The location was limiting as it was in a busy area with some ok restaurants but nothing amazing like in Old Quarter. However! The staff and the room make it a great place for people travelling for work!

The hotel was very pleasant, and its modern architecture was the standout feature, adding a unique charm to the experience. The room was cozy, and the bed was incredibly comfortable, ensuring a great night’s sleep. I highly recommend this place for anyone looking for a comfortable stay with a stylish touch.