I have stayed here before and I like the hotel a lot. The staff is wonderful and the rooms are super clean. The breakfast was adequate, everything was fresh and what I ate was tasty. - limited selection for vegetarians. There are some nice dinner options close to the hotel. (a lot of vegetarian options) They offer a late check-out for a fee (half of the room rate if you stay until 5 pm).

The hotel is 2km from St Joseph’s Cathedral, about a 30min walk. Grab is always an option. The surroundings of the hotel are not wow and nothing to do or see. Although I love this hotel, I think it is a bit overpriced for the location.

The hotel was great! Only thing I think might be better - breakfast. But the rest - suite itself, staff, view, location - were perfect.

Breakfast - some days there weren't almost any choice, but for us it wasn't a problem. There are a lot of nice cafes and restaurants nearby in the center.

The staff here are very helpful but don’t badger you Betty who works here in the afternoon and evening was so friendly and helpful. We loved her

Super clean, with comfortable beds (good sized double) and friendly accomodating staff who really wanted to assist. Decent breakfast with fruit and both western and asian food. The location is off the beaten track and the hotel has been renamed so some taxis were unfamiliar with it, but we didnt have any problems. Great value for money.

Nothing. It was a pleasant stay and exceeded my expectations. The location is away from the old quarter but taxis are easy and cheap. The area is less hectic (a good thing) and less touristy.

The staff are very very friendly, and trying to do their best. We received the best service we ever had in Vietnam!

Despite some renovations happening at the time the staff were very helpful and never minded helping you find restaurants and would even ring and book for you if needed

Polite and friendly staff on reception and in the restaurant during breakfast. Clean and comfortable room. Good location: coffee shops and restaurants around. It shows that 'here is no wifi', but there is decent wifi in the room. So, it seems that it's a mistake in the description.

Excellent service and kind people working there. A special thanks to ”the guard” or portiere outside the hotel door who was very helpful and always so happy to help you with everything.

it was all good

The rooms were very clean. The staff were very very helpful. If I ever go back to Hanoi, I am staying at this place again assuming that the place would still have the same hospitality and cleanliness. Amazing people, amazing room. Worth every penny.

We booked a single bed and they gave us a twin bed so they offered us an upgrade. All of the staff were very helpful and nice from going in to checking out.