The hotel is attached to sky lake golf course , staff are excellent especially Kevin the restaurant manager, always tgere to help with anything to make your stay the best it can be. He organised taxis, made recommendations of great Vietnamese door to try from the menu, helped with golf bookings, he even invited me to his house to meet his family so I could get a glimpse into his life living in rural Vietnam, Kevin as usual went above and beyond. The rooms / apartments are spacious, clean and modern. Restaurant severs amazing food, I can't wait till I return for my second visit.

Nothing

The resort is very remote so you would need a car. I had a 1 bed 1 livingroom apartment, new and spotless clean, great views of golf course. What made it for me was the staff, excellent friendly and very professional. I played golf every day, 2 courses probably best in Vietnam

The location , would be nice if something to walk to

The pool vila is spacious, clean. All staff we met were very nice and kind. There's golf course right next to the resort. Nice green view and good to walk as well.

Certainly a great place to stop for golf Excellent position and 5 star facility

It was really pretty good

Breakfast quality could be improved particularly with breads and pastries.

The location close to golf course

The food at restaurant

Cleanliness Private Pool Breakfast - good for price Efficient Service Beautiful Villa and friendly staff especially male receptionist and housekeeping. late check out offered.

Staff seemed confused on arrival, the taxi roamed around and no one was clear about where the reception is. Female receptionist staff needs training on how to be professional and to be aware that some foreign guests understand Vietnamese, talking about my hair being fake and laughing at my appearance is very rude just because I look different than you. (Race is a very sensitive topic) Unfortunately some of us are happy with who we are. On arrival the receptionist said we booked a villa with no private pool and asked me for proof…how does the hotel see different? I showed proof and was informed yes I booked one with a private pool. There are limited to no snacks in the minibar, cup noodles are spicy and the hotel over charges for noodles and beer, noodles with the same price as beer. Hotel in room dinining menu expensive for what it’s worth, ordered pizza received a pie with pizza filling, crunchy with a size of a pizza for at a five star hotel for 330k/ 12$. We ended up eating noodles and waiting for breakfast so we could eat proper food without being over charged. The child couldn’t eat spicy noodles, had to eat them plain :(

Everything was good except for food. We tried grilled beef and kimchi soup and they were really really disapointed. The beef is smelly and too chewy. The staff simply said: oh, that's they way it is.

I strongly recommend you that your Resort have to pay attention to room maintenance. Sometimes no hot water for shower, and sometimes there is something wrong with the front door, so the alarm sounds all evening and you can not sleep. Also, no one answers the phone(at mid night) and feedback is slow on request. We hope to accommodate more customers and raise the level of service for frequent visitors. (I've visited about 10 times.)

Leaving was the best thing and knowing I'll never go back

Really a hotel to avoid, please read other review as management always promised but obviously never taken to heart. 5 stars maybe on designers table only reaches 2 stars, not linked to the golf course so minimal benefit to stay, staff are rude and ill disciplined. Does not cater for western taste. The condition is subpar, still a building site and health hazard the pool next to our villa had fish and a mosquito infestation that came into our villa. Water not turned on. Spa understaffed so only do 1 at a time. Food made of the cheapest cuts possible, breakfast meant to be buffet but wasn't had list to choose from, made us ill. Highly recommend finding somewhere else and get taxi to the golf course.