Location, very close to SGN airport. The receptionist, Phi , helped in overcoming a few problems. He went over and above to make us comfortable. Could not thank him enough. A credit to the hotel and himself. Beds hard, but comfy enough. Good pillows.Very clean hotel

I had not read "fine print" on room description booked thru this site. I booked a room without a window......I am also extremely claustrophobic, Phi did not have very good English but understood enough to change our room. So very grateful to him. The one downside of the stay was about breakfast, which was included........the hotel no longer does breakfasts on site after September. Initially we were prepared to sacrifice breaky for the change of room. Once again Phi came through with an offer. One morning he cooked eggs and bought to our room ( a kind gesture) , the following day he organised a car to take us to the sister hotel ( Hera Luxury), for breakfast. Very average breakfast should people want to stay......but all gratitude to Phi for doing a great " recovery" on all fronts.

Location, friendliness/helpfulness of the staff We stayed at the Hera Hotel Airport for 2 nights, were able to leave luggage with the hotel free of charge for 3 nights while we were in Danang, then returned to the Hera Hotel airport for another night. This was a tremendous help logistically for our trip

No major complaints but the washroom in our room could have been a bit cleaner/better maintained.

Clean, comfortable, spacious air conditioned room. Decent bathroom and easy check in and out. Good location for evening meal and close to airport for our flight home.

Despite having booked quite sometime ago for a family of 5 the 2 rooms were on different floors which wasn't ideal but it was only a 1 night stay so we managed.

Great stay. Staff were extremely friendly helpful and knowledgeable. The room was very quiet off from the main street. A good coffee shop next door to the hotel We had a pleasant stay. Also only five minutes to the Airport.

We were only here for a couple hours to rest and shower before our overnight flight however the staff were so helpful with our check-in and with our bags. The room was clean and spacious. The location is great, theres plenty around the hotel and our grab took 5-10 minutes to get to the airport.

Very friendly, helpful, attentive staff. Great location, easy to walk to various nearby eateries of differing cuisine/price points.

Perhaps it's the case with all hotels but the room pictures online weren't what we experienced. To be honest the rooms were smaller and not as well maintained as what we saw in the pictures online.

It's about 10-15min to the airport. There are many restaurants by walking distance. Room is large and clean. Bed is big and comfort. Value for price for a short stay near the airport.

Poor sound proof. I could hear the noise outside the room clearly. Made me awake few times because of someone open their room's door.

The room was clean and the staff were friendly. I loved the close location to the airport.

The elevator has a loud bell on it which could be heard in my room (and possibly all the other rooms surrounding the elevator) at all hours of the day and night.

Convenient location near the airport. Good value for reasonable price. Some stores and restaurants nearby.

The constant sound of the elevator arriving to the floor was a quite clear, wear earplugs if you are super light sleeper.

Hera Hotel is a good budget option for those with a layover at Saigon airport. The rooms themselves were clean, although the walls are overdue for a coat of paint as they were starting to show significant evidence of numerous suitcase collisions. Staff were helpful and I didn’t notice any significant airport noise. Beds were comfortable and water pressure good.

Looks as if the breakfast room has fallen victim to COVID but there are plenty of convenience stores nearby for snacks etc. Despite this, I would be happy to stay here again.