Wonderful view of the beautiful gardens, which were amazing to explore. Haven't seen such well-tended, amazing gardens in a while. Heater in room was nice and warm, while the beds were comfy. Despite no breakfast or dinner, appreciated the box of breakfast goodies in the room.

TV had bad connection, but wasn't used much anyway. A bit anxious with the absence of staff on sight, but key was left underneath mat outside room, and an emergency number available helped ease my mind. And while I would have liked breakfast or dinner, it was nice of them to supply breakfast goodies in room prior to our arrival,

It was very clean and quaint, absolutely loved the 60s theme throughout the room, everything was thought of, plus loved the fact there was a microwave, 4 slice toaster along with adequate crockery in the room, seemed they thought of everything.

The fact the rooms were not very quiet, you could hear the room next door plainly, I could also hear the birds very early in the morning, not sure if this was a bad a bad thing though, I think because I wasn't feeling well and wanted to sleep this is the reason I feel like it was annoying.

I enjoyed windows that actually opened and the balcony was a great outlook There was a large table in my room which assisted me (I am a writer) to stay focused and comfortable and spread out my stuff Pool looked excellent although I forgot to bring my bathers

Seems to be some sort of plumbing issue between my room (24) and room 22. Every tap turn or shower etc was incredibly noisy - my neighbours came home at 2 am and all three of them decided to take long showers - very hard to sleep as pipes were screaming. Need to have a restaurant on site - and a bar - the facilities are all there but restaurant only open two days for a couple of hours for tapas - that needs updating. Not all the channels were available on the digital TV - would have liked a few more. Bed moved around too much - did not stay secured to wall - otherwise was comfy.

We stayed here in January and was a terrific place to stay. However new management has taken the reigns and the rooms have been upgraded to absolute fantastic quality. The restaurant is definitely a place to fill your stomach. The staff were so pleasant. Highly recommended. Even the rose gardens were smiling. A great place to stay.

We travelled 1600Km to get here. But it was worth it.

It was clean and comfortable for a one night stay. The room and ensuite were a generous size with dual aspect windows and plenty of bench/storage space. The bed was comfortable.

Would've been nice to have a breakfast option at the restaurant on site. The blinds let in a lot of light in the morning so better block out curtains would be welcome. It was strange that there wasn't a light in the centre of the room although the lamp was sufficient. It was a bit annoying that we couldn't park right out the front of our room due to other cars taking up the space and had to park further down. Also, someone decided to hold a loud and lengthy conversation right outside our door before 8am on a Sunday morning when I was looking forward to a sleep in! I think we just lucked out with inconsiderate neighbours!

Recently refurbished. Beds are super comfy . Room was spacious clean and has everything needed . Pool has been cleaned and tidied up with lots of deck chairs .

No contact with staff at reception on check in or out although convenient and quick access to our room .. Housekeeping staff were delightful

The rooms are very modern and clean. Cleaning staff we spoke to was very helpful when we arrived. Outside not so modern but that doesn't impact on stay. Room 27 could do with some maintenance as the tiles in bathroom have a few coming off the wall. We were able to check in place our luggage (particularly an expensive C-pap machine).

We arrived on a Sunday but noone was in office nor answered the phone at the door. When I spoke to Andrea the day before she had said we would be able to check in and leave the machine there for security).That's why we were so grateful to the housekeeping lady. One last thing, we came in from Seppeltsfeld direction and would love to see some signage at the gate. We drove straight past! Overall it is a nice place that I will recommend to others and hopefully stay again next year for concert. Thankyou.

The Customer Service by the lady on reception Saturday and the Cleaner was above and beyond. We arrived early and were allowed to put our luggage in the room even though it wasn't ready. We also didn't have time to blow-up a mattress as we had to leave for a festival, but the Cleaner offered to do it for us. It was such a lovely gesture and we appreciated her assistance and offer. Barely anyone does anything nice for anyone anymore, but both these experiences made me believe Customer Service is still alive and kicking - thank you!

Rooms are slightly dated, but they have a super cosy feel.

Lovely light large room Good bathroom with nice toiletries Great location for visiting winery’s Could walk to Kies which was a great place One mile easy walk into the small town for dinner at Lord Lyndoch which was great food and service Good large pool with deckchairs

Bed very soft

Restaurant event/Chateau/Bikes/

A suggestion really to have solar lights down the pathways leading to restaurant and Chateau/entrances (this provides guidance for those walking and can look pretty) - walking back in the dark from restaurant to Merlot house was very very dark. Also to ensure the price of a bottle of wine is known to the customer before corking (A lovely bottle of wine but way past my budget)