View from room was nice -looking over the valley

When i booked i thought i booked with breakfast included , however when we checked out we were told no and had to pay I feel this shpould all have been nocfirmed at the time of check in so there was no confusion Also I organised chanpagne on arrive , which did not happen , i contacted reception and then told then they can organise the next day after 2pm , thsi alos didnt happen , then i contacted reception and brought abottle up FOC ..however on checkout we were still to pay , which we didnt

The Location near the wineries we wanted to see. and if staying longer the gym being 24/7 was great. The food on the night was fantastic.

We were on the lower level so not much of a view which we expected as that was in the property description. On arrival and staying one night the girl on reception didn't have much information as everyone one else was at lunch! We were trying to buy a bottle of wine but she did not know how so we left it. I also was having to ask basic questions about the property. Also on the night in restaurant the waitress left off part of our order.

The staff were so friendly, every person we spoke to went out of their way to help. Lovely atmosphere in the restaurant, it was busy but it didn't feel too crowded. The room was very comfortable, extremely clean, great layout and the balcony was a great bonus to give us another place to sit. Overall, a lovely place to spend the weekend. We will certainly be recommending novotel Barossa Valley to friends.

Please clearly indicate vegan friendly dishes. We had to ask staff multiple times to check with the kitchen about hot dishes and it was very unclear if the breads were vegan.

I travelled with my sister and thought when i did the booking there were 2 beds, one queen and one double. When we got to our room we realised there was just a queen so we contacted reception and they located a room with 2 singles, no problem. I am sure on booking.com they showed a queen and a double bed. The view from the room was lovely though we didn't get outside much as it was freezing. It was great that checkout was 11 am too and we were able to checkin earlier than 2 pm which was perfect!

Nothing it do with the Novotel but getting a taxi after a show we went to Saturday night was difficult, I was concerned we may of had to walk home.

Friendly staff, clean rooms,the views, toiletries. We paid for breakfasts which there was a good selection of food.

We felt the options for dining need expansion. Over priced for the food we order with not enough options. Our food was cold on the last night we ordered room service. Wish we had of realised there was a kitchenette as we would have brought more food, we travelled into the local towns a few times.

I think the restaurant is the main area that needs improvement to make this place extremely perfect for travelers. We ordered steak, but there were no vegetables included in the meal, and there were no sauce options for the steak. Additionally, the breakfast buffet lacked salad. I believe it would be beneficial to add more salads and vegetables to your meals. And my daughter's well done steak was overcooked and badly burned.

The food for both Breakfast and the Dinner at the Restaurants

Albeit a few minutes drive from the town centre, the somewhat isolated location only adds to the experience. Great room, catering from working needs (desk, etc) to relaxation - in particular with the lounger providing the user with the most magnificent views to the fields; small kitchinette but that could become handy in longer stays. Not surprisingly, beds and bathroom were very comfortable, with all very good amenities at hand. The tempting swimming pool area was closed due to the cold weather, surrounded by the well cared property grounds. Evening meal and breakfast were very good.

We missed an indoor lounge area to relax with the adult members of the family. And an additional minor wish may have been to have had a wider range at breakfast of local cheeses and charcuterie, considering the hotel location in the Barossa.

Found the tv operating system quite hard to understand. Other than that, loved the location and super comfy rooms. The staff in the restaurant were amazing! Big shout out to the morning breakfast ladies, who always greeted us with a smile, gave us travel tips and were genuinely interested in our stay. Thanks to Deb especially. Your friendly face made a difference!

The location is good, but there's nothing within walking distance. It's a fair short drive to Tanunda (< 10 mins). The views to the hills are delightful from the upper floor rooms. The bed was very comfy and the room felt fresh and clean. The spa worked well, and the fluffy bath robes were a nice touch. Having a kitchenette was handy. Access to upper floors is via stairs. There's a golf course just next door. Parking is very convenient to the accomodation, but it's not undercover. The staff were very kind and helpful, and they left some little birthday surprises for my wife. We saw a few kangaroos around the property.

Streaming to the TV will only work for you if you have an Android device. Being winter we never got a chance to use the pool. I'm not if they removed the pool cover at all. There's a lovely restaurant on site, but you need to book (no walk-ins).

The staff were just fabulous, from the reception to the wait staff, everyone was super friendly, even remembered our names. We travel a lot and honestly the team at Novotel Barossa Valley was the absolute best, I wish I remembered their names as well so I could thank them personally for being so kind and welcoming.

The weather! Haha, just kidding of course. Honestly we were super happy with everything.