Nice old building but looking a bit tired in places. Big room with balcony, bathroom with walk-in shower, separate toilet, big comfy bed. Room cleaned perfectly every day.

The hotel has 3 separate buildings, Rezeption and Restaurant at one end, Pool area at the other end. There was a lot of walking between our room and the Restaurant and the underground car park. The hotel has got an outside car park but it would only take max. 25 cars. It's a big hotel and the car Park was always full. The underground car park is 9 € per day. We only booked room and breakfast. There is halfboard available which is a buffet. We tried it once. It was ok but for 20 € very basic. The breakfast was also ok. I expected to have more choices what to put on my bread.

Good value for the money -halfboard, nice spacious room with nice and clean bathroom, clean hotel, friendly stuff.

The variety of food to choose from. The breakfast options were literally the same every day (leven tho there was nice variety of sweet stuff as cakes, etc.) and for dinner there were only a little or almost no protein options to choose from (e.g.fried chicken, leberkase, bolognese sauce and once there was beef :/) The gym is prehistoric and most of the machines basically destroyed. Treadmill and other aerobic equipment is basically not working except for 1. It really needs cleaning and reconstruction. And its weird since the cleaniness of pool area and hotel itself is really decent.

Everything was great! The hotel is beautiful and the staff were very helpful and polite. The room was bright and spacious and was cleaned every day. The pool is big enough for kids to have fun in the shallow part while the adults can enjoy the deeper part. We also enjoyed the sauna very much. Breakfast buffet was very good, there is something for everyone. There was also coffee, tea, juice etc.

There is a free parking lot across the street from the hotel but there is space only for a few cars. You can park your car in hotel’s underground parking garage for 9€ a day. This is not a negative thing, just an information.

pool, sauna, the service in the taverna was great....same in the restaurant!

Compared to last year there was absolutely NOBODY in the Kids club this year + no minidisco as well Our room seemed to have a kitchen but we never got the keys to open it AirHockey table didnt have pucks to play with You should do a better effort to get the food signs right....there was a chocolate cake that had alcohol and all kids eating it Ideally it makes more sense to have more fresh fruit variety during breakfast, not in the dinner

Great hotel in old castle style. Sauna, pool. Great breakfast and dinner. 4min by car from ski area fieberbrun saalbach. Fieberbrun ski slopes are north oriented, so the snow quality is better even afternoon in warmer time like in March.

Limited space on free parkplace in front of hotel, but 3min walk from hotel is bigger parking place.

It felt like a castle (it was a Schloss). A nice and big room. Good food, and very good service with friendly people.

Some warming device in the badroom, it was a little chill, and the towels were still damp the next day. But when changed every day, it was OK.

Rooms were spacious, the bartender in the taverna was very friendly. The hotel was unique and very interesting with the castle theme. They gave each guest a free drink for arrival and the breakfast was well stocked.

Our room was only cleaned once during 5 days. We could have been told on arrival about the guest card that gives free public transport and discounts. All check ins were after 3, which meant queues and waiting at reception, this could have been achieved with checkin earlier, but room allocation at 3. Hotel taxes should be charged at the start of the stay.

Very quaint & charming. The rooms have unique features from a bygone castle era. The spa, pool & wellness center are great especially if u use it a lot. Their breakfast & dinner buffets were sumptuous & offered a wide selection. Close enough to walk from train station.

Older furnishings if u prefer newer & modern. We liked the old style for a change of pace.

Brekfast was excellent. The sauna facilities are great. Dinner was always offering delightfull and great variety of dishes. The staff are extremely supportive and helpful. The taverna atmosphere and staff there is great.

That the holyday was too short!!!

Medieval style thematic hotel in the Austrian Alps, with very friendly staff, abundant breakfast and great location.

We could have used a small kitchenette in the room. We were kindly provided with a water kettle though.