We had a wonderful stay at this beautiful hotel and truly enjoyed every moment. We were fortunate to receive an upgrade for a special occasion, which we are very grateful for. The room we received was absolutely stunning—spacious, full of historical charm, and beautifully designed. We travel often and stay at many hotels, but this unique two-level room really had a wow effect on us. It was exceptionally spacious and had a style all its own. The staff were very polite and helpful throughout our stay. We also enjoyed the swimming pool and had a great experience at the restaurant. We genuinely liked everything. Overall, we loved our stay and would definitely like to return to this wonderful hotel.

We liked everything

Good breakfast, lots of options. Nice and spacious room, friendly and helpful front desk. Great location for easy access to the town and the nearby lakes and mountains. Sauna and wellness area was great, good options for different temperature saunas and a silent room with day beds for relaxation. Filtered water stations throughout the hotel as well.

Automatic light in the room near the bed where the sensor could not be turned off, causing the light to go off in the middle of the night if we turned too much. The hotel and room was animal-friendly (which is great!) but the room was not very clean due to this (animal hair on floor and bedsheets, decent amount of dust, stained robes).

A neo-classical building with inner gardens, inside the city of Mondsee. Spacious, clean rooms with views, high quality equipment and also parking in case you arrive by car. Fits very nice with the gorgeous Austrian scenery of the lakes and its people. Excellent and high quality breakfast. Staff always smiling and ready to assist. Great people.

There are a couple of restaurants inside but none of them is in parity with the rest of the hotel qualities despite the willing personel running them. They are either overpriced or of lower quality and despite the package they offer (different cuisine, garden, live music etc) in the end you leave with a question mark on your choice.

What a lovely place to stay. Hotel upgraded and doubled the size of our room to two floor Executive Suite. Very friendly and helpfull stuff. Good bed, spacious room, big bathroom, two separated toilets, minibar, coffee machine and a beautiful view to the garden. Good breakfast, good food and friendly waiterer in restaurant. Perfect location in city center near the lake Mondsee between Salzburg and Hallstatt. Schloss hotel, basilika, museum, restaurants, spa and carage, all in the same building.

The room was large, newly renovated and really clean, beautiful interior garden, nice restaurant/bar. The location was amazing, right in the centre of the town, near a lot of restaurants, shops and only a short walk away from the lake. I also liked the fact that parking was free of charge.

The hotel was in renovation, the hallways were a little spooky. Also, the pool was small and the water a little chilly.

Perfect spot to see Mondsee and local community. Great hotel. Super friendly and breakfast was amazing! Clean and easy walking distance to the see. Plus free bikes for a day trip to see the see. The spa was a bonus!

We had a very nice room with a loft which we never used. The only disappointment was a very small window with light. Thank goodness the sun was out and we didn't stay indoors.

A hotel with the charming atmosphere of an old monastery. A magical place, enhanced by the time before Christmas and the Christmas markets right next to the hotel. Great maisonette room, perfectly equipped. Amazingly quiet place. Excellent hotel restaurant Benedictus with very helpful and accommodating staff. Excellent breakfast. A huge advantage is the underground parking lot with direct access to the hotel. Extremely nice staff, thank you all for a wonderful stay. The first hotel to which we give 10 in all parameters.

The hotel staff was very nice. They accepted the issue we had with the room (see below) and compensated us with a free dinner (including wine.)

We got a room under the roof with a single very small window. The room itself had two levels, so we didn't use the upper level at all. Without the upper level, the room is much smaller than advertised. This should be clarified on booking.com. However, we got an excellent free dinner as compensation.

The hotel exudes history. You feel that you are taken back a couple of centuries. The staff were extremely helpful and are prepared to go that extra mile to assist. I appreciated the complementary bottle of wine in my room for my birthday. Room was very spacious comfortable and clean. Breakfast was very good. The hotel restaurant was also very good.

I just would have liked to have a kettle in the room as my wife likes to have coffee as soon as she wakes up in the morning. If we asked, probably the staff would have accommodated.

Excellent location, friendly staff, beautiful building makes you feel like staying in a castle. The dinner at Benediktus restaurant and breakfast were amazing. The breakfast buffet has huge variety and choices.

We were upgraded to a beautiful suite which had heating problems. The 1 heating element in the living room didn't work. So they gave us a space heater.