Absolutely beautiful building and fabulous location built into side of the hillside. Great views over town and lovely terraces for drinks or food. Pool and spa area were a pleasant amenity. Staff all perfectly friendly and helpful.

Rooms were a bit more "standard" than expected, given the historic buildings and setting. Fake flowers not the best! Clean and nice, but I feel like they could benefit from a little step up in quality, to really make this a luxury five star stay. Also the chairs in the pool area were a bit dingy, and no towels offered in spa area, so people left dripping into the elevators. Consider providing towels (or providing separate towels for spa use in hotel rooms). Minor complaints / suggestions.

The hotel is located in the superior location close to everything in the Liege center. The historic castle was converted into a high class modern hotel with an outstanding restaurant, spa, swimming pool, sauna, steam room and fitness center. It is a resort in the city center, which is not typically available in most major cities in Europe.

We stayed in the two-room suit, so we can have some privacy from our 10-year old son. The bedroom that was connected to the living room had two side tables on both sides of the bed, but nothing else. No hooks, no chairs - nothing to put your clothes on as you get into the bed. Very strange! The other thing that struck me was the quality of the tea and coffee. For the hotel that is rated between 4 and 5 stars, it was surprising to find cheap Lipton tea bags and low end coffee capsules. I tried them both and stayed away from these hot beverages for the rest of my stay.

The room was large with a nice view of the garden, the bed was comfortable and the bathroom clean. The hotel is in a very good shape and is kept clean. Breakfast was plentiful and afforded a nice view of Liege. We parked our car in the private parking opposite the hotel entrance at 10 euros a day. We used the spa and massage facilities and were very happy with the services provided.

The room cleaning service could improve. We were only given one set of towels each on our first day. Seeing as the hotel includes a spa, it would have been useful to receive at least an extra towel per person for the pool/sauna. We found a bathrobe hanging in the closet that had obviously been used by a previous guest and one of the clean bathrobes was missing a girdle. Some of the showers in the spa were flooded due to drainage problems.

we really didn't expect something like this when we booked. I booked super early so had a great rate for our 10 day stay. we arrived in a beautiful neighbourhood a bit away from the center but walking distance which was perfect. The hotel exceeded our expectations in terms of premises, staff and space. The beautiful entrance with the architecture, the wine cellar, the windows and the terraces were beautiful and we were happy to spend time in the restaurant and having drinks on the terraces. The staff was great and super welcoming. The room (2 communicating rooms) was amazing, we were there for 10 days so needed the space and it was perfect. We used the spa a few times as well as the gym classes and we were very happy to have this after a long day walk in the city. Overall, positively surprised and food at restaurant is great too!

nothing really! everything was perfect. parking was a bit of an issue as the one across the street is a bit small and at night would get full but overall we found solutions and the staff was very helpful.

Beautiful (but small) spa, big comfortable room, nice breakfast. Overall a nice stay but in my opinion a bit overpriced.

Disappointed by few things: - reception not so friendly - several trays with food left for more than 24 hours outside rooms. Disgusting!! - mice in the terrace - no possibility to login to Netflix or any other app. Unusual for a 4 stars hotel... - charged 24 euros for 2 bottles of water delivered to room....

Very friendly and helpful personnel. Hotel is located on the hill therefore reception is on the top floor and other floors are located down the hill, very unusual and interesting set up. Beautiful historical building. Generous and varied breakfast. Great location next to the station and to the city center. Spacious rooms. Ice dispensers on each floor. Night shop around the corner in walking distance for the late arrivals. Nice SPA area with a swimming pool and sauna. Nice huge old castle just a minute away - must visit place. Great restaurant areas with fine cuisine. Good reception bar. Terrace.

I would fix a bit SPA area and distribute towels and sleepers. Steam bath requires some sanitary actions and shower next to it was broken. Water dispenser or a jar with a lemon water would not be superfluous in the SPA area. Big tea mags are always appreciated by the guests instead of small coffee caps, both at the breakfast and in the rooms.

The hotel is in a great location. We had a very nice room and we particularly liked the relaxing zone (part of the spa). We booked a massage which was done very professionally and we really enjoyed it. The breakfast is also amazing!

The weekend we spent at the hotel there was a time change. On Sunday morning we went to the spa but it was closed (perhaps the hotel staff forgot about the time change). We went an hour later, it was already open but the saunas were not on and no staff was around even 2 hours after the opening. We mentioned this during our checkout but the receptionist did not care and did not apologise.

The Hotel is wonderfully appointed with a lovely terrace overlooking the city. It's about 350m from the train station. we enjoyed a wonderful breakfast at EUR21 pp, and we also loved the cocktails on the terrace. Large rooms, clean bathrooms. Plenty of space.

Ther service of the waitering staff on the terrace was a bit slow, and the pillows are a bit small. Perhaps consider offering guests additional pillows.

I liked the property that gave me a feel of staying at a 18tg century castle yet being pampered by all the luxuries and comfort that are available in the 21st century. Liège would not be my first choice for destination travel. My 10-year-old son had a dancing camp at the hotel, so we decided to stay at the venue It was the best choice we made! I didn't notice during booking that the hotel had a swimming pool and fitness, but I liked the facility so much I went shopping for trunks and fitness attire for the entire family. We enjoyed both facilities very much. I also enjoyed our suite with two toilets. It is very rare in the hotels, but important enough to add good memories about the stay.

Even though we enjoyed the swimming pool, we were surprised by the fact that there were no towels for swimming and cups for the water in the fitness center. It wasn't the end of the world to take towels from the room or empty the bottle to fill it with water in the fitness center, but it was unusual for a 5-star hotel. This may not be significant, but the cleaning staff insisted on cleaning the room while we were in the room. My wife asked the girl to come back in 30 minutes, but she couldn't do it then. When I asked for a few extra hangers for the garderobe, she said that we were only entitled for a maximum of 4 hangers!? I immediately called the front desk and they sent me extra hangers, but I didn't like the attitude.

Rooms were comfortable and modern, breakfast is not to be missed, pool/hot tub were great too. The restaurant dinner meal was also excellent. Property was walking distance to the Christmas markets which were lovely. Staff were helpful

The parking situation was dicey- i consider myself a good driver but I had a moment of panic when i entered to park but couldn't get into a parking space and wasn't even sure I could get out without scraping a bumper.