I was first time travelling to Bosina. And the hospitality of people Zenica simply blowed me away. The staff was extremely friendly and welcoming. Specially the lady at reception made sure I was welcomed and my stay was comfortable. She went out of her way to help me with certain things like navigation and to plan my day as tourist. Most of other hotels offer you simple buffet but Carpe Diem gave my whole menu to choose from. Nicely located in the city, this is one of the best hotel experience in this part of the world! They even gave me pen and car perfume as parting gift. I was moved. Aferim i hvala vama !

Nema ništa

Great location, room was very nice - spacious and comfortable. Excellent staff who were extremely helpful. They arranged taxi service for me that was at a great price and on time every day. Highly recommend.

The only thing that could have been better is the lighting in the bathroom. There was only 1 overhead light so the bathroom was too dark to put makeup on.

- great location, very central and walking distance everywhere - very comfortable, clean - there is parking possibility for free just next to the hotel - great stuff - good restaurant

- we were a bit disappointed with the breakfast. We hoped for a buffet but it was a la carte with mostly Bosnian options. The sizes and taste were good, just we were hoping for some more choice and healthy options - can get a bit loud from the restaurant

+ stylish room with lots of space and functional design. large bathroom + very comfortable beds + helpful staff + good a/c and WIFI

- the socket on one side of the bed did not work - the bathroom floor could not be dried. we’ve never experienced this in a hotel bathroom before. even with the bathmat and keeping the fan on, the floor never dried, even overnight. we tried wearing the one pair of slippers left in the room but they were quickly soaked through. see attached picture.

Carpe Diem is by far the best hotel in Zenica. It is positioned central in the city and several good restaurants are within walking distance. The best restuarant is belonging to the hotel (placed in the basement). The room was spacecious and very very clean. The decor in the romm was modern and stylish. The internet was very fast as you expect these days.

The light in the bathroom was not good for shaving or make-up. The staff told me that they are planning to improve this minor problem. There is no free parking at the hotel. Nearby there is public parking for 2 EUR a day.

Location, accessibility of staff, breakfest, check out...

Heating got broken during the stay but hotel staff provided imediate solutin with electric heaters and escalated issue to facility support that fix the heating problem within 24 hours

It’s my second time in this hotel , my first stay was so amazing and very good rooms Location is good and the restaurant is so good

This stay our room toilet was liking and tolet tower was not clean No front desk staff , only day time When we arrived was 4pm the staff check is in was from restaurant, no English , when I tried to explain chenge the room he couldn’t understand

Breakfast was great. Beautiful hotel, restaurant and cafe. Great location.

Parking is a bit tough sometimes. Small lot so anyone going to the cafe or daycare use the parking. Not much they can do about that though.

Lovely hotel with large and well furnished rooms. It was above my expectations.

If there is not much visitors at the hotel, that morning they do not prepare a open buffet menu. It is totally random and not possible to know it before :) You have to order and wait about 30 minutes. If you travel for work and want to guarantee breakfast you have to wake 30 min. before.

The break fast was OK, not much choices of food. Can be improved. The location is very good. Special mention about Armin & Sara. Both were excellent in their service.

Everything was good, except it would have been good if the room had water and coffee/tea. These were missing. However, the staff at the reception arranged for morning coffee in the room.