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2,386 reviews

Serrazul Hotel Distributed By Intercity

Serrazul Hotel Distributed By Intercity

Rua Garibaldi, 152, Gramado, 95670-000, Brazil

Choose dates to view prices

Kids' club

Indoor swimming pool

Free wifi

Room service

Fitness center

Steam room

Sauna

Air conditioning

Serrazul Hotel Distributed By Intercity

Serrazul Hotel Distributed By Intercity is a 4-star hotel in Gramado, Brazil. Located 0.2mi from the city center, the address is Rua Garibaldi, 152. Breakfast is offered, and rates start from $70 per night. The property has 2,331 reviews.

On-site amenities include free Wifi, an indoor swimming pool (free), a kids' club (free), and a fitness center (free), along with a sauna (free) and steam room. Rooms offer air conditioning and soundproofing, with non-smoking options and wheelchair accessibility. Additional facilities include a 24-hour front desk, room service, a bar, a tour desk, and an elevator. Parking on site is available for an extra charge, and meeting/banquet facilities and babysitting/child services carry extra charges. Extra touches include landmark view, balcony, garden, beach chairs/loungers, and free toiletries, with soundproof rooms also available.

A tour desk helps plan Gramado outings, while the combination of a landmark view, garden, and balcony provides a pleasant backdrop for a relaxed stay.

Guests can plunge into a free indoor heated pool, an adults-only oasis after a day of exploring Gramado. For families, a complimentary kids' club keeps younger travelers happily engaged, while a fitness center helps stay active. For winding down, a sauna and a steam room are available at no extra charge, adding a spa-like touch to the stay.

Evenings come alive at the on-site bar, with room service ready for late-night cravings. A 24-hour front desk is on hand for assistance, a tour desk helps plan Gramado outings, and an elevator ensures easy access between floors.

Extra touches include a landmark view, balcony, and garden backdrop, complemented by beach chairs and loungers and free toiletries. On-site parking is available for an additional fee, while meeting/banquet facilities and babysitting/child services carry extra charges.

Closest airports

Caxias do Sul Airport

22.9mi

Salgado Filho International Airport

46.2mi

Most popular amenities

Kids' club

Indoor swimming pool

Free wifi

Room service

Fitness center

Steam room

Sauna

Air conditioning

Bar

Tour desk

Soundproof rooms

24-hour front desk

Non-smoking rooms

Wheelchair accessible

Beach chairs/Loungers

Landmark view

Elevator

Garden

Balcony

Bidet

View

Free toiletries

Soundproof

Rooms

Show 5 photos

Suite Vista

280 sqft

Minibar

Flat-screen TV

+

More details

This suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. This suite is air-conditioned and features a flat-screen TV with cable channels, soundproof walls, a mini-bar and a wardrobe. The unit offers 1 bed.

Show 5 photos

Apartment Vista

225 sqft

Minibar

Flat-screen TV

+

More details

Providing free toiletries, this twin/double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned twin/double room provides a flat-screen TV with cable channels, soundproof walls, a mini-bar, a wardrobe as well as city views.

Show 5 photos

Suite Superior

1 Double Bed

Balcony

Minibar

Flat-screen TV

x8

+

x5

More details

Suíte Superior - single occupancy in Serrazul Hotel Distributed By Intercity

Show 5 photos

Suite Superior, Single Use

1 Double Bed

390 sqft

Landmark view

Private Bathroom

Balcony

Minibar

x3

+

More details

Suíte Vista - single occupancy in Serrazul Hotel Distributed By Intercity

Show 5 photos

Suite Vista, Single Use

1 Double Bed

280 sqft

Private Bathroom

View

Minibar

Flat-screen TV

More details

Apartamento Vista - single occupancy in Serrazul Hotel Distributed By Intercity

Show 5 photos

Apartment Vista, Single Use

1 Double Bed

3 Twin Beds

225 sqft

Landmark view

City view

Private Bathroom

Minibar

x3

+

More details

Suíte - single occupancy in Serrazul Hotel Distributed By Intercity

Show 5 photos

Suite, Single Use

1 Double Bed

280 sqft

Private Bathroom

Minibar

Flat-screen TV

Air conditioning

More details

Apartamento - single occupancy in Serrazul Hotel Distributed By Intercity

Show 4 photos

Apartment, Single Use

1 Double Bed

3 Twin Beds

225 sqft

Private Bathroom

Minibar

Flat-screen TV

Air conditioning

x3

+

More details

Apartment

1 Double Bed

x10

+

x6

More details

Show 5 photos

Vista

Minibar

Flat-screen TV

+

More details

Suite

1 Double Bed

x8

+

x5

More details

Deluxe, Twin

1 Twin Bed

x4

+

x3

More details

Guest reviews

9

2,386 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Featured reviews:

🇧🇷

Agnieszka

8.2

July 2025

Great location! Great hotel!!

Some things didn’t quite make sense… There are no hooks in the suite we stayed in, none gor purses, jackets…etc. The small vanity mirror is glued to the counter, how is it to be used? Also a small tray with the soap also glued to the middle of the vanity… The light switches and electrical plugs were by the bed but very low and difficult to reach.. The bench in the bedroom is very unsafe, could only sit on it in the middle as it tips over…

🇧🇷

Sérgio

9.1

January 2025

Excellent location on downtown, close to the best restaurants and stores. No need to rent a car, just get an UBER for some attractions if you don’t like walking.

WiFi is horrible! I had to use cellular data.

🇦🇺

Joana

9.1

April 2025

Excellent location and parking facilities... great kids club. Staff was very friendly and caring! Would go back! 😊

Very traditional old style hotel... Maybe a few things, interior, could be renovated or swapped, like beds... even though wasn't too bad!

🇺🇾

Gonzalo

8.2

February 2025

The location and the breakfast. The swimming pool if there are no children too.

Internet does not work at all!! I complained several times and it was never fixed.

🇧🇷

Baisong

8.2

October 2024

breakfast is great , hotel good location

WIFI singal is bad and no kettle and hotel under renovation. double room bed is made of two single beds

🇵🇦

Betsy

9.1

November 2024

Perfect location, beautiful interiors, great pool, access to view the Christmas parade.

The bed was too hard for my back.

🇧🇷

Antonia

9.1

November 2024

The property is very good. Comfortable rooms and very clean.

The restaurant is not good…… the food is not at the level of the Hotel.

🇧🇷

Elisa

10

September 2023

There was everything in the Hotel. Even if it was a rainy day, we stayed at the play room with the little one. I think that he never got bored.

Hair dryer had only cool wind.

🇵🇪

Luis

10

February 2025

Good location Good breakfast Quiet for sleeping Good staff

Stairs under repair

🇧🇷

Sean

9.1

April 2025

The room was quite old and needed some renovation, but the bright side was the location

Points of Interest Around Serrazul Hotel Distributed By Intercity

Attractions

World of Chocolate (Mundo de Chocolate)

0.1mi

Santa's Village (Aldeia do Papai Noel)

0.4mi

Chave-Mestra Escape Game Gramado

0.4mi

Hollywood Dream Cars

1.2mi

Kingdom of Chocolate (O Reino do Chocolate)

1.8mi

Harley Motor Show

1.9mi

Mundo a Vapor

2.5mi

Florybal Magic Park Land (Parque Terra Magica Florybal)

3.1mi

Canela Automobile Museum (Museu do Automovel de Canela)

3.2mi

Captain Frosty World (Parque Tematico Mundo Gelado)

3.4mi

Gramado Zoo

3.5mi

Alpen Park

5.2mi

Pools

Location

  • Indoor

Features

  • Heated

Age restrictions

  • Adults only

Availability

  • All season

Amenities of Serrazul Hotel Distributed By Intercity

Kids' club

Indoor swimming pool

Free wifi

Room service

Fitness center

Steam room

Sauna

Air conditioning

Bar

Tour desk

Soundproof rooms

24-hour front desk

Non-smoking rooms

Wheelchair accessible

Beach chairs/Loungers

Landmark view

Elevator

Garden

Balcony

Bidet

View

Free toiletries

Soundproof

Stay rules - Serrazul Hotel Distributed By Intercity

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Parking

  • Children and beds

  • Cards accepted at this property