2,386 reviews
From
$70Rua Garibaldi, 152, Gramado, 95670-000, Brazil
2,386 reviews
1/58
Kids' club
Indoor swimming pool
Free wifi
Room service
Fitness center
Steam room
Sauna
Air conditioning
Serrazul Hotel Distributed By Intercity is a 4-star hotel in Gramado, Brazil. Located 0.2mi from the city center, the address is Rua Garibaldi, 152. Breakfast is offered, and rates start from $70 per night. The property has 2,331 reviews.
On-site amenities include free Wifi, an indoor swimming pool (free), a kids' club (free), and a fitness center (free), along with a sauna (free) and steam room. Rooms offer air conditioning and soundproofing, with non-smoking options and wheelchair accessibility. Additional facilities include a 24-hour front desk, room service, a bar, a tour desk, and an elevator. Parking on site is available for an extra charge, and meeting/banquet facilities and babysitting/child services carry extra charges. Extra touches include landmark view, balcony, garden, beach chairs/loungers, and free toiletries, with soundproof rooms also available.
A tour desk helps plan Gramado outings, while the combination of a landmark view, garden, and balcony provides a pleasant backdrop for a relaxed stay.
Guests can plunge into a free indoor heated pool, an adults-only oasis after a day of exploring Gramado. For families, a complimentary kids' club keeps younger travelers happily engaged, while a fitness center helps stay active. For winding down, a sauna and a steam room are available at no extra charge, adding a spa-like touch to the stay.
Evenings come alive at the on-site bar, with room service ready for late-night cravings. A 24-hour front desk is on hand for assistance, a tour desk helps plan Gramado outings, and an elevator ensures easy access between floors.
Extra touches include a landmark view, balcony, and garden backdrop, complemented by beach chairs and loungers and free toiletries. On-site parking is available for an additional fee, while meeting/banquet facilities and babysitting/child services carry extra charges.
Closest airports
Caxias do Sul Airport
22.9miSalgado Filho International Airport
46.2miKids' club
Indoor swimming pool
Free wifi
Room service
Fitness center
Steam room
Sauna
Air conditioning
Bar
Tour desk
Soundproof rooms
24-hour front desk
Non-smoking rooms
Wheelchair accessible
Beach chairs/Loungers
Landmark view
Elevator
Garden
Balcony
Bidet
View
Free toiletries
Soundproof
Show 5 photos
Suite Vista
280 sqft
Minibar
Flat-screen TV
+
More details
This suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. This suite is air-conditioned and features a flat-screen TV with cable channels, soundproof walls, a mini-bar and a wardrobe. The unit offers 1 bed.
Show 5 photos
Apartment Vista
225 sqft
Minibar
Flat-screen TV
+
More details
Providing free toiletries, this twin/double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned twin/double room provides a flat-screen TV with cable channels, soundproof walls, a mini-bar, a wardrobe as well as city views.
Show 5 photos
Suite Superior
1 Double Bed
Balcony
Minibar
Flat-screen TV
x8
+
x5
More details
Show 5 photos
Suite Superior, Single Use
1 Double Bed
390 sqft
Landmark view
Private Bathroom
Balcony
Minibar
x3
+
More details
Show 5 photos
Suite Vista, Single Use
1 Double Bed
280 sqft
Private Bathroom
View
Minibar
Flat-screen TV
More details
Show 5 photos
Apartment Vista, Single Use
1 Double Bed
3 Twin Beds
225 sqft
Landmark view
City view
Private Bathroom
Minibar
x3
+
More details
Show 5 photos
Suite, Single Use
1 Double Bed
280 sqft
Private Bathroom
Minibar
Flat-screen TV
Air conditioning
More details
Show 4 photos
Apartment, Single Use
1 Double Bed
3 Twin Beds
225 sqft
Private Bathroom
Minibar
Flat-screen TV
Air conditioning
x3
+
More details
Apartment
1 Double Bed
x10
+
x6
More details
Show 5 photos
Vista
Minibar
Flat-screen TV
+
More details
Suite
1 Double Bed
x8
+
x5
More details
Deluxe, Twin
1 Twin Bed
x4
+
x3
More details
9
2,386 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
Agnieszka
8.2
July 2025
Great location! Great hotel!!
Some things didn’t quite make sense… There are no hooks in the suite we stayed in, none gor purses, jackets…etc. The small vanity mirror is glued to the counter, how is it to be used? Also a small tray with the soap also glued to the middle of the vanity… The light switches and electrical plugs were by the bed but very low and difficult to reach.. The bench in the bedroom is very unsafe, could only sit on it in the middle as it tips over…
Sérgio
9.1
January 2025
Excellent location on downtown, close to the best restaurants and stores. No need to rent a car, just get an UBER for some attractions if you don’t like walking.
WiFi is horrible! I had to use cellular data.
Joana
9.1
April 2025
Excellent location and parking facilities... great kids club. Staff was very friendly and caring! Would go back! 😊
Very traditional old style hotel... Maybe a few things, interior, could be renovated or swapped, like beds... even though wasn't too bad!
Gonzalo
8.2
February 2025
The location and the breakfast. The swimming pool if there are no children too.
Internet does not work at all!! I complained several times and it was never fixed.
Baisong
8.2
October 2024
breakfast is great , hotel good location
WIFI singal is bad and no kettle and hotel under renovation. double room bed is made of two single beds
Betsy
9.1
November 2024
Perfect location, beautiful interiors, great pool, access to view the Christmas parade.
The bed was too hard for my back.
Antonia
9.1
November 2024
The property is very good. Comfortable rooms and very clean.
The restaurant is not good…… the food is not at the level of the Hotel.
Elisa
10
September 2023
There was everything in the Hotel. Even if it was a rainy day, we stayed at the play room with the little one. I think that he never got bored.
Hair dryer had only cool wind.
Luis
10
February 2025
Good location Good breakfast Quiet for sleeping Good staff
Stairs under repair
Sean
9.1
April 2025
The room was quite old and needed some renovation, but the bright side was the location
Attractions
World of Chocolate (Mundo de Chocolate)
0.1miSanta's Village (Aldeia do Papai Noel)
0.4miChave-Mestra Escape Game Gramado
0.4miHollywood Dream Cars
1.2miKingdom of Chocolate (O Reino do Chocolate)
1.8miHarley Motor Show
1.9miMundo a Vapor
2.5miFlorybal Magic Park Land (Parque Terra Magica Florybal)
3.1miCanela Automobile Museum (Museu do Automovel de Canela)
3.2miCaptain Frosty World (Parque Tematico Mundo Gelado)
3.4miGramado Zoo
3.5miAlpen Park
5.2miAttractions
World of Chocolate (Mundo de Chocolate)
0.1miSanta's Village (Aldeia do Papai Noel)
0.4miChave-Mestra Escape Game Gramado
0.4miHollywood Dream Cars
1.2miKingdom of Chocolate (O Reino do Chocolate)
1.8miHarley Motor Show
1.9miMundo a Vapor
2.5miFlorybal Magic Park Land (Parque Terra Magica Florybal)
3.1miCanela Automobile Museum (Museu do Automovel de Canela)
3.2miCaptain Frosty World (Parque Tematico Mundo Gelado)
3.4miGramado Zoo
3.5miAlpen Park
5.2miAirports
Caxias do Sul Airport
22.9miSalgado Filho International Airport
46.2miLocation
Features
Age restrictions
Availability
Kids' club
Indoor swimming pool
Free wifi
Room service
Fitness center
Steam room
Sauna
Air conditioning
Bar
Tour desk
Soundproof rooms
24-hour front desk
Non-smoking rooms
Wheelchair accessible
Beach chairs/Loungers
Landmark view
Elevator
Garden
Balcony
Bidet
View
Free toiletries
Soundproof
Accessibility
Toilet with grab rails
Wheelchair accessible
Activities
Game room
Ping-pong
Pool table
Bathroom
Bidet
Free toiletries
Hairdryer
Private Bathroom
Shower
Toilet
Toilet paper
Towels
Bedroom
Linens
Wardrobe or closet
Business Facilities
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Ironing service
Common Areas
Shared lounge/TV area
Entertainment & Family Services
Babysitting/Child services
Board games/Puzzles
Entertainment staff
Indoor play area
Kids' club
Food & Drink
Bar
Minibar
Snack bar
Wine/Champagne
Front Desk Services
24-hour front desk
Baggage storage
Concierge
Currency exchange
Lockers
Tour desk
General
Air conditioning
Elevator
Facilities for disabled guests
Family rooms
Hardwood or parquet floors
Heating
Hypoallergenic
Non-smoking rooms
Room service
Smoke-free property
Soundproof
Soundproof rooms
Internet
Free wifi
Living Area
Sitting area
Sofa
Media & Technology
Cable channels
Flat-screen TV
Satellite channels
Telephone
TV
Outdoors
Balcony
Garden
Outdoor furniture
Parking
Parking
Parking On Site
Physical distancing
Cashless payment available
Contactless check-in/out
Room Amenities
Socket near the bed
Safety & security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key card access
Safe
Safety features
Access to healthcare professionals
Spa
Beach chairs/Loungers
Fitness
Fitness center
Indoor swimming pool
Locker rooms
Sauna
Spa lounge/Relaxation area
Steam room
View
City view
Landmark view
View
From 14:00
Guests are required to show a photo identification and credit card upon check-in
Until 12:00
Pets are not allowed.
WiFi is available in all areas and is free of charge.
Age restriction may apply
Public parking is available on site (reservation is not needed) and costs BRL 44 per day.
Child policies
Children of all ages are welcome.
Children 6 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
No capacity for extra beds or cribs.
Cash
Visa,
American Express,
Diners Club,
Elo Creditcard,
Mastercard,
Cash only
This property accepts cash.
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