Outstanding staff throughout the hotel. The reception front desk girls called guesthouses for me in advance to make reservations (I am bike touring SE Asia) in Angkor Chey and Takeo as I needed to make reservations in advance. The breakfast at poolside was fantastic (great menu to order from) . I had two dinners at the poolside restaurant which were outstanding. The room was big, bed very comfortable (best sleep I've had in Asia). The room also had a safe (that worked!). TV had many English channels, HBOm BBC Animal Planet, AXO, Discovery. Very good and fast WiFi in room. Kettle for making coffee.

The only complaint I had was the balcony light stayed on and I was unable to find any switch anywhere in the room to turn it off.

restaurant and staff were very accommodating unlike the reception personnel.

lack of empathy and assistance when I experienced a bad fall on the hotel property. Hotel staff assisted by providing laughter and no assistance to my wife after a fall in which I received an aggravated ankle sprain. Fall was caused by an open pond on the side of the entry steps which should have had the appropriate safety barrier. coupled with the severe rain it created a danger to guests at the hotel. the pond is not maintained and is filled with stagnant water and should be turned into a flower bed. I must say that the restaurant staff showed great assistance after the fall where they came to room which was greatly appreciated unlike the hotel management.

The swimming pool was very nice and the rooftop view was beautiful.

They made me stay longer after we checked out to inspect the rooms. I felt like they assumed that we were going to break something but we didn’t do break anything. I never had another hotel do that before. In the US and in Cambodia. Plus they already had my credit card on file. They could easily charge us for damages so why keep us there for an inspection?

Nice and relaxing environment. All staff were very nice and helpful, even if some of them didn’t have very good English they would do anything to try and help by getting someone who could speak with me. They organised transportation back to Phnom Penh at a very reasonable price. I had all my dinners here as the food was nice and service impeccable.

If someone leaves the bedroom door ajar it starts emitting an alarm-like noise. Many guests in my last night kept on leaving the door ajar so the noise kept me awake night and morning. But that’s not the hotel’s fault.

The pool was PERFECT! The lack of English fluency with all the staff with the slight exception of the well meaning Manager was a continual challenge.

I, stupidly, lost my wallet while riding a scooter very shortly upon my arrival. The manager was helpful but not proactive in my futile search for the wallet which contains ALL my credit cards. Nightmare.

The view was incredible. The staff were accommodating and always had a smile. It was easy to hire a motorcycle, and I had no problems with it. The location was great, and it’s close to everything. The pool was nice.

The breakfast could’ve been better. The bathroom had blinds that I had to constantly wind up and down every time I used it for privacy

The views from my hotel room over the ocean and islands were absolutely spectacular! I also had a great view of the hotel’s beautiful pools. The room was very clean, nicely decorated and the bathroom extremely modern. The staff were very friendly and helpful looking after all my needs from laundry to meals. My lovely driver took me to see the National Park, where the ferries go to Rabbit Island, to eating at the Kep sailing club and having fresh crabs from the crab market at Kimly’s! I wish to highly recommend the Kep Bay Hotel and Resort! 10/10!

Clean, spacious rooms with great AC. Pool is huge and cleaned daily. Plenty of loungers, play area for children and a small pool area for children. Breakfast was simple and nice. The food and drinks in the pool bar were brilliant. We ate here every night. It is close to Sunset Cafe, Kep National Park and the boats to tour islands and rabbit island. Kep Beach is a short walk and is lovely. We used a regular tuk tuk and this was the handiest way to get around. I would highly recommend this accommodation if staying in Kep.

Would be great if you could buy snacks at the bar e.g. crisps, chocolate etc.

This hotel was so nice and peaceful to stay in. We ended up for two days mostly being at the pool but the first night we had dinner at the hotel restaurant. We had crab curry and salad. Really delightful and prepared so well. The swimming pool had to be the highlight of the trip really so we spent the most time just enjoying the pool, with cold beverages or just swimming. The walk to the beach is quite easy so we walked the final day to the beach and then walked down a bit.

Rooms were clean and comfortable. Staff friendly and helpful. The area is not overly developed so is quiet and relaxing. The hotel is modern and looks to be popular with tourists and locals. It was quiet when.we stayed. A good base for exploring Kep and surroundings.

Lunch options ok