Staff is very accommodating, response quick.

Not suitable for families. The majority of the rooms are suitable for couples. We’ve been to this hotel In the past when they had actual second bed, now so called sofa beds not suitable for sleeping. We tried to move to suite with 2 bedrooms but we were told there is only 3 on the property and all taken. Otherwise nice place for a weekend getaway.

The resort is on a waterfront lot, it is calm and has nice suites. We had the waterfront suite and we’ve enjoyed it. In the ground floor you can get your own jacuzzi!

The staff at the front desk just don’t smile and greet guests as they are supposed too! The cleaning personnel didn’t clean the bathroom properly. The balconies whit the Rusted columns is sooo ashamed since the view is what you pay for on a water front suite…

I had the pleasure of renting two spacious suites during my stay, and I must say that there were numerous aspects that truly stood out and made my experience quite enjoyable. The suites themselves were generously sized, providing ample space for relaxation and comfort. Not only did they offer a sense of roominess, but the in-room facilities provided were also noteworthy, enhancing the overall convenience and quality of my stay. One of the suites had the remarkable advantage of facing the lake, and I must admit, the view was nothing short of breathtaking. The scenic beauty of the lake and its surroundings was captivating, to say the least. This particular suite became a haven of tranquility where I could easily spend my time, taking in the picturesque vista without ever feeling the least bit bored. It's not every day that you come across a view that can hold your attention for hours on end. In addition to the exceptional views, the swimming pools and Jacuzzis on the premises added a playful and relaxing dimension to my stay. The opportunity to take a dip in the pools and unwind in the Jacuzzis added an extra layer of enjoyment to my overall experience. These facilities were a source of fun and rejuvenation, making my stay all the more pleasant. The staff at the property also played a significant role in enhancing my stay. Their friendliness and helpfulness were truly commendable. Whether it was providing information about the local area, assisting with any inquiries, or catering to specific needs, the staff consistently went above and beyond to ensure that I felt welcome and well taken care of. Their dedication to guest satisfaction certainly made a positive impact on my overall impression of the stay.

Nothing to be mentioned.

Beautiful place, very nice rooms

The wet sauna worked only on our first day stay. On a second a third day it was closed. And dry sauna was good in first day only, Olin second day it was set to 80C instead of 100C On thirds day regardless it was told is the spa area opens at 07:00, at 7:30 everything was closed, including jakuzzi area. This was disappointing

Facilities were great. The room was really cozy, and the spa part was lovely. Definitely recommended for those trying to get away for a quick weekend.

Some of the staff was a bit rude (definitely not all of them). Unfortunately there seemed to be a work event at the same time that we were there, and for some reason they put the work event right in front of the relaxation room... Not very relaxing to have 50 people look at you relax in a bathrobe.

Beautiful location, 1hr from Montréal. Clean rooms with a good set of amenities. 3 restaurants in the hotel. Breakfast is really good. Staff are super nice and professional. Spa & pool area is nice.

No water bottles in the room. A comment that is applicable to all hotels: check-in and check-out times must be changed. (Current: 5pm to 11am). Although you can stay in the resort after check-out, but it would be nice to know that you can go back to your room for a shower before checking out. 5pm to 3pm would be excellent. It wouldn't normally take more than two hrs to get the room cleaned.

View of lake, solitude at night, the rooms are modern, the thermal spa

Lack of seating outside during peak hours. People tend to leave there stuff at a sun lounger all day because there are is nowhere to put your shoes and towel, etc., when going into the large pools or at the beach. Some thermal pools were closed during the stay. One of the pool waterfalls was broken.

The resort was beautiful, everyone was very nice and friendly. Breakfast was absolutely amazing! The room inside was clean and spacious.

I didn't like that the outside balcony was full of spider webs and spiders. The facility should clean that as it's not enjoyable to sit on the balcony. I also noticed that they did not clean the adults pool as it was full of bugs. I saw one guy come with the cleaner but looked at the pool and turned away, didn't pass the cleaner at all.

Beautiful Clean resort; clean pools and rooms. Great facilities. Delicious breakfast. Has sauna; exercise room. There is a spa if you choose; nice restaurants that overlook the lake. There are boat;kayak;canoe rentals. Resort overlooks the lake, nice beach area. It was amazing, I will certainly stay there again

Only thing i can think of is Adult Pool not too deep, hot tubs not too warm but maybe they keep that way in the summer which is good idea but a little bit warmer would be good. Not a deal breaker though

Everything was excellent!

At ROK, my husband’s stone wasn’t hot enough and his scallop stuck to it and burned. The nice thing is our server Stephanie brought us 2 new scallops. Also, the halloumi cheese was brought out on the same plate as the raw bloody steak. The server brought us new halloumi on its own plate. And only one set of cutlery was given - considering we are slicing raw meat with this cutlery, a second set is essential to avoiding cross contamination.