The service is out of this world. The whole staff makes all the effort to make you feel special in your stay. Thats what makes Tierra far ahead of its competitors in Atacama. The food was also a hot topic. Very elaborate dishes and so beautifully presented. I would definitely recommend it to my family and friends.

The garden could be better kept. I know it is a desert and one of the driest in the world, but a five star hotel charging almost 2kusd a night must have it in better conditions. It felt a bit cheap in some points and it makes the views and also the photos a bit cheap as well. The expeditions and tours could be better presented uppon arrival. Maybe doing a power point with pictures and info would have been better and clearer.

The hotel is wonderful and we stayed in the suite, which meant that we had the special perk of having private tours in a car at our discretion. Our guide Felipe was so knowledgeable, funny and attentive. The fact that the suites are all inclusive of transfers, trips, food and drinks is very relaxing.

The outdoor pools (in the suite and the common are one) were not heated so it was impossible to use them in winter. The food could be a notch better as well, it was average good.

Wow! We were amazed on an arrival (thank you Chris you star) to departure! The staff were all amazing, I wish I could name everyone individually but they were so helpful, thoughtful and attentive, truly 6* service. The food and drink were of an incredible high standard and great variety and choice. The Knowledgeable guides (Gaspar and team) made our trip with the remarkable excursions. Once is a lifetime experience!

We loved everything about the property and trip

Beautiful scenery and gorgeous decor in the lobby. The hotel arranges activities which were very enjoyable. they guides were great.

The food was hit and miss. I had some great meals and some not so great ones. The activities are very expensive.

The staff (including tour guides, drivers, waiters, receptionists and even the manager) were exceptionally helpful and nice. The all-inclusive experience felt like it was worth the price.

There were some ants in our room (not an infestation or anything like that).

Tierra is the best choice when you think about comfort, rustic luxury, food, excursions and staff. We had an excellent experience. It was one of our best trips so far.

great staff

20 mins out of San Pedro which is a great place for drinks/dinner

facilities, views and food

bed. mattress is kind of cheap

This hotel is totally beyond our expectations both sides of hardware facilities part and soft service part, the all staff are friendly, proactively, give valuable suggestion for your needs, perfect environment and climate there, definitely will be back and recommend to anyone would like to enjoy at san Pedro de atacama, this hotel deserve every coins you piad

Nothing could complaint

Super friendly staff everywhere. Great tour guides with a lot of knowledge. Views from the rooms and pool!