The room was lovely and clean. Really big and comfortable. The staff were very helpful and went above what they needed to when helping with requests. The robot in the hotel used to deliver items to your room was an awesome surprise! The location was also really convenient for my needs with the right bus lines outside the hotel. I didn’t try the breakfast during my stay but it looked very good as I walked past.

The room looks like it has a kitchen that you can cook in but there isn’t a cooktop or cooking equipment. Just be aware that the necessary equipment isn’t actually offered in the rooms.

The location is very convenient for access to the high speed rail. Most of my travels are through high speed rail and the metro. The room is very spacious. Although it says Room, it is like a service apartment. The checking in and checking out was very efficient. I would recommend this hotel if you need to use the trains as your means of transportation.

The only drawback is the hotel lobby is shared by two hotels and the signs from the outside is not very prominent. It could also be due that I am unable to read Chinese

Location is a short 5mins walk from the main train station. Easy to get to most tourists spots on Line 2. Check in took a long time (more than 15minutes) to get our passports copied, etc. The reception forgot to charge us for our rooms when we checked in and then kept chasing us to go and make payment after that. You need to cut through Madison hotel (their check in lobby is on L1) and Atour is on L7. Apparently, both hotels are owned by the same owner and he thought its a great idea to put 2 hotels in the same building. Local food choices are plenty but may not be the best, maybe we are just not used to the local flavors (either too salty or too sweet). Room size is decent, good to have the washer/ dryer in room but they only provide 1 laundry pod a day.

Has a small kitchenette with hob but no utensils, not even fork/spoon. No detergent/ sponge if you want to wash the cups yourself either. Would have been better if some basic utensils are provided.

It’s spacious and packed with useful amenities like a good washing machine with dryer, high tech hair dryer, super comfortable pillows and mattress, and separated toilet, wash basin and shower.

Floor can be vacuumed more frequently.

Right next to Suzhou train station and metro. Complete apartment with washingnmachine and tea set. Small gym available.

Smoking in the hallways. The entire building had no electricity upon arrival. Slow elevators.

Excellent location and very comfortable apartment.

Communication and terminology difference. We wanted a 2-bedded room but was given a room with double bed instead. Fortunately we managed to change one of the 2 rooms that we booked.

It is just beside Suzhou railway station with many good eatries. The room is spacious, spotless and well kept. Washing machine served us well. Love the breakfast too

NiL

Laundry washer in room, large pantry, close to train station.

Great room and top notch room amenities.

It was on a controlled traffic street, taxis couldn’t get to the hotel easily.

the staff is very helpful ❤️ Great location