Staff at the reception counter were very helpful. Mickey and Rikki helped us with many arrangements, going out of their way to help us with bookings, and even some of the Apps as we were there for the first time. They were prompt and friendly all the time. We also enjoyed the wide variety of food for the breakfast and also a service staff would go round after our meal with fruit juice and local desserts to try. The room I booked has excellent view and is very spacious to relax and enjoy the views.

Needed to remind top up for the coffee after room cleaning.

Sea view room had excellent views towards Gulangyu, with information of the monuments you can see, as well as some paper and coloured pencils to draw. The decoration is quirky and fun, making reference to the culture and history of Xiamen. Location is very good, close to Zhongshan Rd and short taxi drive to Nanputuo and Xiamen Uni. The hotel receptionist, Lydia Li (guest service manager), was extremely nice and helpful, aiding us to book a tour to the Nanjing Tulou, and was very attentive as well during our stay.

A bit of noise could be heard from the next room, but still quiet in general.

The hotel service was excellent, and it was very clean and comfortable. There were plenty of breakfast options, and we could enjoy a sea view while dining, which made the experience even more enjoyable. On the last day, I got food poisoning and needed to go to the pharmacy for medicine. The gentleman at the front desk, worried that we might have trouble as we were unfamiliar with the area, kindly offered to take us to a nearby pharmacy. His service attitude was exceptional—I’m really grateful to him.

None.

Love the hip new style with fun elements such as an art stand for you to draw the scenery outside the window.. cute merchandise in the room that can be bought great location - walking distance to the Zhongshan road and the 8 road Market. opposite you can take the ferry to the island - but for foreigners it is only possible at certain times and hours. easy to get food outside and there are many cafes and bars around

the shower room was a little less pragmatic for older guests or plus size guests. the reception team, not all of them speak English - it was a little challenging and surprising for this type of hotel not to have a team that can communicate with international guests. not found on Google maps, which can be tricky for international guests that depend more on Google maps

The location is very convenient, close to pedestrian street and not far from ferry. The room size is nice with a sea view. A breakfast variety is OK.

The staff even the front desk do not speak English. This would be difficult for foreigners who cannot speak Chinese to ask for direction advie or a room change due smoking smell. The hotel is not near to subway so either walk or taxi.

I had chosen the hotel as it is just across Gulangyu and near to Zhongshan Road. The service is generally fine. The housekeeping lady Ms He (9th flr) and the conceign staff Mr Chen are very helpful.

Downside is that it is PRC school holiday season now and the hotel is popular with family tourists. I did meet some ill disciplined kids and rude parents, and this can be annoying. Some wear and tear in the room decor and fixtures.

Fantastic location, spacious and clean room, very helpful staff

It appears that the “central” air-conditioning system will automatically increase room temperature to 26-28 degrees celsius at night, and it cannot be manually adjusted. This made the room extremely stuffy and uncomfortable. Apart from this, everything was good

Location is very good but breakfast have to improve and staff are very helpful and I am my wife are very happy for the 5 night stay and the room cleaning lady very good and tell us what to eat and some home town story Love it

Nil

Location was great, very convenient to walk to food places, plus returning ferry from Gulangyu Island was just across the hotel. Room was very comfortable & clean. Reception, concierge & housekeeping staff were very friendly & helpful.

The hotel room was clean, spacious and comfortable. The location is good with Zhongshan Road which is a bustling street for having meals and shopping a walking distance from the hotel.

The choice of dishes for breakfast can be improved.