Staff

The smell in the rooms . No outside window

The room was very comfortable and clean. The cleansing team is very efficient and carefull. Every day the room was cleaned. It was larger than I thought,with 2 enviroments segregating the beds. The location of the hotel is amazing. In the midtown, 2 quarters from the Sprat Bight Beach, several stores near to, a ATM in front. The front desk has a coffe maker with hot and fresh coffee 24x7.

The room was near to front desk and one of the employees made a lot of noise, for example, hearing music loud, singing and talking louder. The room did not have a window. To dry the clothes used during the day is very complicated. The shower is warm sometimes only.

The staff were very friendly and helpful. The room was big and bed very comfy, lots of space on wardrobes, good Aircon and lots of tv channels. The reception always had free coffee 24 hours a day. The location was great, near to main shops and restaurants, and 5 minutes walking to the beach.

There was no hands soap in sink. The water pressure on shower wasn't very high.

The kindness of the receptionist, the attitude to solve problem, the position

Some room can have noise

Nice hotel in San Andres, it is modern and well equipped compared to the rest of the island. The rooms are super big with nice airco. Close to supermarket and beaches

You had to be lucky for a warm shower, what also took a while. The beds are soft, the matrasses could use replacement.

The location is excellent only a few minutes from the beach and restaurants.

Could use some updates and fixes as the sink drain pipe leaked water profusely, I mentioned it so they put a towel underneath, ha ha, oh well it’s their place.

•central location •big room/two big beds •quite clean room •free coffee and tea in the lobby all the day

•extremely humid room •no possibility to open the windows •nothing to hang our towels •no option for breakfast

Nice and well located hotel. Clean and modern rooms. Staff very helpful and friendly, special thanks to Mark and Cecília. In walking distance to the beach and restaurants.

No complaints.

Clean rooms, friendly staff

Kitchen needs a couple cups

Very good location- just a few minutes walk from the beach. The staff was generally helpful and the beds were super big and the most comfortable i ever slept on.

At some point we had no warm water to shower with - we had to wait a bit but they fixed it in the end and the manager was very nice and helpful. It would be good to have some stuff- plates, glasses etc in the kitchen.