Fantastic location with plethora of hummingbirds. The lodge was super cosy, and the bed was to die for. We have enjoyed spending time on the balcony of our little lodge, watching the hummingbird flit around right in front of us. The restaurant was lovely. The gardens were well kept with ponds and a waterfall nearby. There are walking trails available right outside your front door into the forest. I would also like to mention that the staff has brought hot water bottles in the evenings as it does get cold in the valley. This was a really nice touch.

The access road is not for the faint-hearted but as we found out can be done without 4x4 or manual car.

Good breakfast. Very pleasant staff Cabins were warm and cosy. Bathrooms, all good. Location of our cabin was beautiful. The location of the complex and the grounds were stunning. No WiFi in cabins but not a problem for us.

The bar area and the restaurant were too cold to relax. We asked for the log fire to be kept burning but this was not listened to. Most people sat with their outdoor gear on. If the bar was more comfortable, temperature wise, more guests would chill and relax and use the bar for drinks etc.

The lodge is set in beautiful gardens in the cloud forest - we really enjoyed our walks around the gardens and by the river, seeing many different birds along the way. A nice touch was the provision of hot water bottles delivered to our room as it did get chilly at night. We really enjoyed the cocktails in the colonial style bar and our meal in the restaurant was one of the best we had during our holiday.

We felt the quetzal tour was a little overpriced so gave it a miss.

The location of the lodge is amazing. Such an idyllic, lovely place. The rooms are nice with large bathrooms but the beds are the worst. The electric heater and hot water bottles in bed are great. Adding a fridge to the rooms would be a big plus. The property is well maintained and you can find multiple seating areas where you can enjoy the gardens and nature. We have spotted quetzal birds near the parking lot and multiple humming birds. The staff is very friendly. And although the prices of the food in the restaurant are quite high, the food itself is very tasteful.

The bed in room 24 is really really bad. We felt multiple iron springs when we laid down and hurt our backs after two nights of sleeping there. They couldn’t help us with a proper solution (other room, mattress, discount or anything else) so we had to sleep on a pile of pillows in order to not feel the springs… We have told this at the reception, but are not sure if they are really going to invest in new mattresses. We have also read other reviews with the same issue.

Stunning location and top facilities in a remote valley known for its bird life, especially Quetzales. I was fortunate to see a mated couple of Quetzales building a nest on-site. I would feel very comfortable spending a few extra days here, with at least one just perched on the balcony of Room #23 listening to and surveying everything outside, and at least a full morning hiking round the beautiful property. Breakfast had wonderful options and dinner menu was outstanding. Staff was uniformly excellent, friendly, and helpful - absolute role models.

The large windows are a double-edged sword - you get a great view of the valley, but it makes it difficult to keep the room warm. People sensitive to the cold definitely need to bring some extra clothes!

Gorgeous eco-lodge in the cloud forest; stunning gardens with plenty of bird life; very kind and attentive staff; simple but sparkling accommodation. I loved sitting in my rocking chair on the veranda, taking photos of the hummingbirds when it was too rainy to walk.

Menu was a little limited, especially for vegetarians. Availability of excursions was also a little limited. I went on the tour to search for the resplendent quetzal, which was successful, and on a beautiful tour to the paramo but was unable to go on a general birding tour because a couple had taken the only available guide for a private excursion.

The lodge is set in beautiful gardens on a river with cloud forest rising up on both sides of the valley. Service is generally friendly and good. There is a pleasant lounge with a bar and the restaurant serves good food. It is a birdwatchers paradise. The lodge organises guides for bird watching tours.

Breakfast was well prepared but the menu choice a bit limited after a couple of days.

We liked everything about this place! Especially the wood fires since it was cold in the mornings and after sun set. It was great to be unplugged (more or less) with no screens anywhere and wifi only at the restaurant and lounge.

Walking up to the very top cabin number 21 wasn’t easy at our age in our 70s but it was a very pretty safe paved nature trail.

The garden is fantastic. The rooms are comfortable with a little electric heater. Lots of hot water. There is even a quetzal nest on the property. Breakfast is very good. The staff is helpful. There are hiking trails on the property.

The menu for the dinners is limited with small portions. Trogon Lodge is a big organization so we feel that the atmosphere is a bit more strained - very different than staying at a smaller family type hotel…

We went to see the quetzal and this place did not disappoint. Greivin was a fantastic host and very knowledgeable guide, we saw the quetzal on the property as well as on the tour he led where he always had our best view over other groups and the welfare of the birds in mind. The property itself couldn't be more beautiful, the gardens are absolutely incredible, so lush and colourful with a river running through it as well as several ponds. We didn't try dinner but breakfast was very good. The restaurant area and also the bar area have WiFi and are lovingly decorated, beautiful place to spend time, I highly recommend this lodge.

Absolutely nothing!