Room was HUGE, pretty, and extremely comfortable. We got an accessibility room at random, and I report that the bathroom is spacious and had helpful bars near the toilet and in the shower - but there considerations of the placement of facilities to keep in mind (see other part). The showerhead was adjustable and optionally hand-held. Friendly bar service and generally very accommodating and friendly staff. You can pay for breakfast a day at a time/as needed.

I'm pretty sure the Booking account for this place is compromised. I got fishy messages from the chat system that I reported. Additionally, the front desk was impossible to reach by phone; they do not answer when they are speaking to a guest (understandable) but I have also walked by the lobby when no one was at the front desk and the phone was ringing and ringing with no one to answer. Regarding the accessibility room: disclaimer - I do not use a wheelchair. However, the sink seemed at regular height, and the toilet paper at a strange and distant placement even for an able-bodied person. The shower can also easily overflow if you're not careful. I wish there was a cheaper/complimentary breakfast option, since my partner and I don't eat much.

There is alot to like about this hotel. The rooms are spacious, giving you a seating area with a small couch, tv and fireplace. The sleeping area had a king sized bed, a TV and a desk with a desk chair. A nice sized bathroom. This hotel has alot of ameneties. A pool, a fitness room, laundry room, a restaurant/bar. My favourite amenety is the self serve Nescafe machine and juice machine.

There are a couple of things that may irritate some people. 1. The furniture and decor in the rooms are clean but outdated and the pillows have seen better days (bring your own if you can). 2. The toilet paper is thin paper, I suggest bringing your own 3. The restaurant provides a very limited dinner menu 4. The breakfast buffet unfortunately is not worth the price they ask

Check in was easy. Front desk was professional. My room was spacious, it had a living room with a small couch and coffee table. A fireplace with a TV on the wall. There was a little mini bar station with a sink. Nice size bathroom with plump towels. The king size bed was comfy and there was a TV and desk in the bedroom. The room was clean and had plenty of lighting. They have a nescafe machine and a juice machine available 24 hours which was a nice treat. My 1st night I arrived a little late and hadn't had dinner. Having a restaurant on site that offers room service was really nice.

The pillows were small especially for such a giant bed. There was no alarm clock in the room. The 2nd day around 2pm I tried to order room service again. I was told that room service will not be available until after 5pm because they don't have anyone to cook until that time. I was a little disappointed and hungry so I just ordered from skipthedishes.

We were doing a quick overnight stay, arriving late and leaving the next morning, so we did not have a chance to use all the facilities. We had a car rental, and it was an easy 15 minute drive from the airport with free parking. The front desk staff that evening, and the next morning when we checked out were very pleasant. They offer a breakfast room, where the base fare for a continental breakfast is $9.99 and if you want hot food, you can pay slightly more. We felt it had a good selection, and the attendant was very helpful and friendly. We had a one bedroom suite. It was large, and the king bed was comfortable. The hotel and its furnishings are unusually ornate!

Some of the furniture was showing a bit of wear and tear, but nothing significant.

Fantastic staff, very helpful and quick to respond when we needed extra pillows. The room was much bigger than expected with a separate sitting room, microwave and 2 TVs. We didn't try the breakfast but ordered dinner from the restaurant and it was delicious. There were events in the attached hall both nights but we didn't hear a thing. Pool was great.

Parking may be a bit tight at night because of the events going on but we still found spots.

I loved the professional immaculate staff! The absolutely beautiful interiors. The incredible room, quite a rare treat for me!!

As a professional cleaner I would love to demonstrate to you quick and bathroom cleaning so that you will always score 100% on reviews. It is always the little things that people notice and appreciate. I will show you on my next stay next week🙋

I needed a break from NYC and didn't know what to expect when booking the room. I have to say I was impressed. I spent most of my time on Canada in the room. It was comfy, and staffers were mostly pleasant

Wifi connection was poor, but I didn't need it because my cellphone data worked. One of the two elevators in the building also broke down for multiple days, and there was foot traffic on the other.

The room was spacious and it was easy to control de temperature, since the window could open. It was not expensive and the staff was nice. The restaurant served tasty food ( indian), quiet and affordable. Someone 24h makes it easy for travelling.

A little disapointing to have a fake fireplace. It was an electric heater hence no fire, no flames. Doesn't add anything to a room, it is just an heater.

The staff were very helpful, the rooms were very nice and spacious, the breakfast was good. They have a nice indoor pool and jacuzzi.

The hotel is close to the airport so you would hear aeroplanes every now and again. You definitely need a car or a taxi to get to a restaurant or shop.

I liked the room size, and I liked the front desc in the evening when the pool was closed early and he reopened the pool to accommodate us.

I did not like that the breakfast bar was open yet got charged for it. A breakfast open bar should be included in the price of the hotel. The food was very poor quality.if I knew that breakfast was not included, I would have gone somewhere else to eat.