Everything was great!

One suggest regarding breakfast. I have stayed at this hotel for many years and breakfast gets smaller each time. Loved when u had more variety and offered a healthier option than donuts and other sugary selections!

We LOVED Alsace and would definitely go back. The design and lush vibes were amazing. The bed was super comfy and the staff was also super helpful and friendly. Good for people who want to go with a car: they charge 30,- dollars per night for parking the car in the garage (which is a good price for LA standards), but you can park the car for free outside from 6.00 in the afternoon until 8.00 in the morning and on Sundays for free. We stayed from Friday to Sunday and used the paid parking for 1 night and the other night we put the outside. Perfect. Also the location was perfect for us, because it's quite central. I would definitely book again!

The location was great and just as expected. A big plus was being able to order food from Cholita, the restaurant next door, straight to the room—perfect after a long flight. The hotel and amenities were very clean. The room was spacious, modern, and well-appointed, with a super comfortable bed and a large, stylish bathroom. The overall vibe was relaxed and the air conditioning worked really well.

Service was inconsistent depending on who was at reception. I didn’t receive much information at check-in, while others did. Also, the room wasn’t very soundproof—I could hear hallway conversations and a maintenance door repeatedly slamming shut, which made it hard to sleep in, especially with jet lag.

Very comfortable bed, room was a good size, very clean, cute decor. Parking in the underground garage was very convenient.

It seemed a little pricey but compared to other hotels nearby it was the best deal.

The hotel is architecturally and stylishly designed and executed right from the entrance. This aesthetic carries through the corridors to the rooms, and continues within the rooms themselves, which we greatly appreciated. The rooms are spacious and furnished with modern real wood furniture. There is enough space to fully utilize and enjoy the beautiful room despite having luggage. As a positive surprise, complimentary coffee, hot water, and tea are provided, along with selected and ever-changing small pastry items in the morning.

Everything was fine! Just make sure, that you have an idea about how to come there and to the City. By car it was perfect for us.

Beautiful decor/new design throughout. Lovely courtyard. Parking was fairly convenient, though I had not remember that there would be a charge for it, or that they would charge 15$ a day for an obligatory facilities payment. If that's the case, why isn't it incorporated into the room price? Though there's very little in the neighborhood, it's convenient for LAX and for some other parts of the city. The area, and the hotel, are apparently trying to bill themselves as part of a trendy, revived neighborhood. It's not that all revived yet.

Bed and pillows were sort of lumpy. Clearly new, but not the best quality. Sort of pseudo luxurious. The breakfast, which is covered by a required extra $15 per day facilities charge, was quite disappointing: instant oatmeal that was a sugar bomb, with hot water not hot enough to cook it; not very good donuts. That's it! And it was completely self serve. I'd rather not be charged that fee and go elsewhere. Honestly, I'd not expected it, and we only tried because we were charged that fee. Staff was courteous but not that all friendly. Seemed a bit overpriced overall for what we got, and I'm sure that it's design and newness has contributed to somewhat inflated ratings.

The staff here is the best - best hospitality, so much integrity, you cannot go wrong with exceptional management and handpicked teams. Christina is an amazing GM and I’m grateful to have stayed at a place she’s running. Her unpretentious expertise, integrity and authenticity sets a bar few hotels meet. Donald is just an outstanding manger and gave me my first impression of how well run this place is. Nancy truly made my day every day I was there with her powerful warmth and awesomeness at the front desk. Francisco, Cindy, Josh all went out of their way on my two stays . Magdalena is a true rockstar and lovely person to meet- she made my stay immaculate and comfortable, and the rest of housekeeping team and operations, top notch. Shout out to the bathroom tile work, generous thoughtful amenities, lovely design moments you discover if you take the stairs, and great equipment in the gym. Thanks, Alsace, for being different in the best way.

Location

No mirror outside the bathroom! If someone in the bathroom you have to wait to get ready.

The location is probably the best feature of the hotel. It’s so central to everything in LA. The design is stunning. The furniture and fit out are high end and brand new. Feels more expensive and luxurious than it should be for the price.

Just the pillows - too soft for our liking but that’s just being picky. I think most people would say the bed and pillows are extremely comfortable.

It's a very convenient location, near the entrance to I-10. There are multiple restaurants in the area, including a very nice one, Chulita, just a few doors down. The courtyard is a good-sized area with seating that feels isolated from the neighborhood. The room was clean, quiet, and well-stocked with soap and shower needs. They have their own parking garage, although that was an extra charge.