Housekeeping (Salma), she was very talented and dedicated in her job, I like her touches in the room. Restaurant was very good and the staff their was super nice and works efficiently (Amal). Front desk all the time was helpful and nice (Mohee).

Health club Gym room there was no tissues to clean the equipments after each use especially the benchs!!! I saw some stuck stain of old sweat from pervious person and this thing was disgusting and not good. The peoples in tours desk in the hotel wasn't honest ever !!! I made a deal with them for 1 day tour in the pyramids,but when we went in the location I found different things we have been sold to other people just to get more benefits (money) from us. I don't recommend any guests to make any deals with them.

The room is good, clean, comfort, the location is good, the breakfast is not bad, not really rich especially for contintental and International, the Oriental side needs to be developped, the staff at the reception, and room service, and cleaning room are fantasctic exept the staf of breakfast, they re ruse, slow, and some do not hesitate to harrasse the women clients. They must be careful.

The staff at breakfast time at the restaurant, they are slow, and rude. At the Oriental breakfast restaurant some named Abdelghani Rami is really rude, and has to pay attention, and stop harassing, because of him,I stopped going to the breakfast time to avoid him.

1) long established hotel with a business feel. The staff were excellent; professional, attentive and eager to please. 2) nice, relatively quiet residential location yet only two Metro stops to Tahrir square and the Egyptian museum. 3) huge bed. 4) excellent buffet breakfast in nice surroundings.

1) we couldn't get the air-conditioning to make the room warmer. 2) not a place to eat an evening meal - no atmosphere. 3) at breakfast the junior staff were over enthusiastic about clearing away plates and not enthusiastic enough to offer more cups of tea and coffee.

good staff, good location

breakfast can be better

Very clean and welcoming hotel. The staff is absolutely fantastic; very professional and friendly people; every single employee of the hotel is always available to answer our needs and makes us feel as belonging to a happy family - at reception: Ms. Christeen, Mr. Yahia - night manager, Mr. Hatem, Mr. Mohamed and all the other colleagues we interacted with. Great Breakfast and Dinner which consists in tasty cold and hot buffets, large variety of food we don't really have to complain about. The atmosphere is very calm and pleasant and Ms Hala and the whole team is there to assist. We were satisfied with the dinner by the pool, too, accompanied by relaxing live music. The vigilant Security team (incl. Mr. Mahmoud) is there to ensure a smooth entrance and exit to/from the hotel. Cleaning lady/man do their job properly, considering our requests. The doorman happily helped with our luggage. Mr. Samir from the Gift Shop in the lobby added more flavour to our stay. Pay a visit, say "hi" and choose a souvenir! :) Excellent WiFi in the hotel, excellent Vodafone data Sim bought from the airport (26 GB and 200 local min. for 351 egyptian pounds /10 eur). Even though not in the core downtown (we didn't want to stay there), the location of Safir Hotel is excellent. Nice quiet and safe surroundings of the hotel (even late at night), walking distance to some small shops (eg. Seoudi supermarket, Tete-a-Tete, Metro), Pizza Hut, McDonald's, and ATM's for cash exchange). We choosed Uber to move around (very affordable and good service) and also the Metro (Dokki station, easy, fast and saving time in traffic - if your direction allows and if you are not too fussy). Congratulations and Many Thanks to Safir Hotel team!

Everything was great. No complaints.

Breakfast buffet had a huge range of choices. Very good variety and freshness. Pool was fabulous see photos. Great coffee shop at street level of the hotel. Staff were very helpful particularly Mohey and Abdulla. Mohey kindly extended our checkout as our flight was late afternoon which was a huge bonus for us.

Cairo doesn’t seem to have a central area and where the hotel is had a pharmacy, a small shop but I couldn’t see any restaurants for dinner if you didn’t want the buffet. Buffet dinner was good value but after a few days can feel like a change. This isn’t the hotel’s fault and it may be mine because I didn’t investigate enough.

I Have stayed in this hotel many times over the years. The only negative comment I will make is that they do not sell alcohol otherwise I would have given top scores. The hotel staff go over and beyond if you have any problems and give help/advise any way they can. Yahia who is the night duty manager is an absolute asset to the Safir Hotel, again he goes way beyond his duties. And George who works In the corporate bar is such a lovely polite young man the Safir Hotel are so lucky to have him working for them.

Only that they do not sell alcohol but this wasn't a problem as there is a liquor store a short walk away.

The rooms were very big and clean, the breakfast was delicious and there were a lot of options, the hotel was just what we expected based on its price and its rating.

Unlike other hotels we visited in Egypt, this hotel did not serve any alcohol at the property. I understand that alcohol is not allowed for religious reasons, but there are people from multiple nationalities and religions staying at the hotel, so I wish there was at least 1 bar with some alcoholic beverages, as we wanted to relax with a drink after a long day of sightseeing. It was fine of course, there is a store selling beer a few minutes walking from the hotel, so it was not a problem.

We enjoyed our stay at Safir Hotel very much, it is our always choice in Cairo. The location is more than wonderful, all the available services are comfortable, the reception and room cleaning departments are excellent. I highly commend Mr. Nassef, the morning restaurant manager, he is extremely respectful, caring and attentive, and all the staff working during breakfast do their job perfectly.

I only have one comment about the gate security staff who distinguish guests based on the tips they give them when entering and exiting the hotel! It is unfortunate that this happens in an tourist facility like Safir!

The location was quite central: a walking distance from downtown and pretty much close to everything we wanted to visit. We loved the breakfast. We had dinner just once: that was really good too.

When we arrived, they proposed a free upgrade to a better room. The better room had a very dirty and dusty sofa, and the bed was single (we are a family of three). The problem was quickly solved, though. Even if we liked our stay, we think the hotel is overpriced for what it has to offer.