Housekeeping (Salma), she was very talented and dedicated in her job, I like her touches in the room. Restaurant was very good and the staff their was super nice and works efficiently (Amal). Front desk all the time was helpful and nice (Mohee).

Health club Gym room there was no tissues to clean the equipments after each use especially the benchs!!! I saw some stuck stain of old sweat from pervious person and this thing was disgusting and not good. The peoples in tours desk in the hotel wasn't honest ever !!! I made a deal with them for 1 day tour in the pyramids,but when we went in the location I found different things we have been sold to other people just to get more benefits (money) from us. I don't recommend any guests to make any deals with them.

The room is good, clean, comfort, the location is good, the breakfast is not bad, not really rich especially for contintental and International, the Oriental side needs to be developped, the staff at the reception, and room service, and cleaning room are fantasctic exept the staf of breakfast, they re ruse, slow, and some do not hesitate to harrasse the women clients. They must be careful.

The staff at breakfast time at the restaurant, they are slow, and rude. At the Oriental breakfast restaurant some named Abdelghani Rami is really rude, and has to pay attention, and stop harassing, because of him,I stopped going to the breakfast time to avoid him.

1) long established hotel with a business feel. The staff were excellent; professional, attentive and eager to please. 2) nice, relatively quiet residential location yet only two Metro stops to Tahrir square and the Egyptian museum. 3) huge bed. 4) excellent buffet breakfast in nice surroundings.

1) we couldn't get the air-conditioning to make the room warmer. 2) not a place to eat an evening meal - no atmosphere. 3) at breakfast the junior staff were over enthusiastic about clearing away plates and not enthusiastic enough to offer more cups of tea and coffee.

The hotel is clean, cozy and located in a central area that is close to everything.

The parking garage is very bad. No light, dirty and cars are parked on top of each other so it takes time to pull your car out. For example, once I was late for an appointment because there was a car parked in front of mine at the parking garage. I ended up having a crash since I was very stressed. Also, parking guys hustle you for money even though parking is free for hotel guests and 12% service charge was paid before check in. Secondly, I wish the hotel either stops charging the 12% service charge so we should tip workers or the hotel distributes that 12% to workers so they do not hustle guests for tips.

good staff, good location

breakfast can be better

Checked in and was given an upgrade and 4pm late checkout all free of charge. Manager, staffs and the location. Short drive to everywhere. They were always willing to help and went that extra miles for us. Thank you!!

Room outdated… on the last night, the clears decided not to clean the room as we were checking out the following day. We called the house keeping and he did come but chose not to hoover the room amongst other things. We had to call up again and ask for the hoover as we were travelling with 22months old and she was picking up everything from the floor and putting it in her mouth. I end up hoovering myself, which I didn’t mind.

Location OK. Breakfast very good, I'd say even impressive in terms of assortment and quality ! We tried two of the available Restaurants, also very well managed and good menu/quality/price, highly recommended. The swimming pool area is super nice and you can have dinner there. The surrounding area is very lively. In 10 minutes you can be in Zamelek and in 20 minutes Downtow Cairo. Metro Dokki is also very close and there is plenty of local shops for food, fruit, street-food, restaurants, bars open until late evening. It is a residential area for local people, with several embassy and schools. Very safe at any time, also for walking alone.

We asked to change room 2 times because of the noise coming from the roof (air conditioning exchangers ?) and finally they were so kind to upgrade to a better level room (still a bit noisy, but very acceptable in Cairo city center). The furniture in the hotel is also a bit vintage now, but in a good condition.

Very clean and welcoming hotel. The staff is absolutely fantastic; very professional and friendly people; every single employee of the hotel is always available to answer our needs and makes us feel as belonging to a happy family - at reception: Ms. Christeen, Mr. Yahia - night manager, Mr. Hatem, Mr. Mohamed and all the other colleagues we interacted with. Great Breakfast and Dinner which consists in tasty cold and hot buffets, large variety of food we don't really have to complain about. The atmosphere is very calm and pleasant and Ms Hala and the whole team is there to assist. We were satisfied with the dinner by the pool, too, accompanied by relaxing live music. The vigilant Security team (incl. Mr. Mahmoud) is there to ensure a smooth entrance and exit to/from the hotel. Cleaning lady/man do their job properly, considering our requests. The doorman happily helped with our luggage. Mr. Samir from the Gift Shop in the lobby added more flavour to our stay. Pay a visit, say "hi" and choose a souvenir! :) Excellent WiFi in the hotel, excellent Vodafone data Sim bought from the airport (26 GB and 200 local min. for 351 egyptian pounds /10 eur). Even though not in the core downtown (we didn't want to stay there), the location of Safir Hotel is excellent. Nice quiet and safe surroundings of the hotel (even late at night), walking distance to some small shops (eg. Seoudi supermarket, Tete-a-Tete, Metro), Pizza Hut, McDonald's, and ATM's for cash exchange). We choosed Uber to move around (very affordable and good service) and also the Metro (Dokki station, easy, fast and saving time in traffic - if your direction allows and if you are not too fussy). Congratulations and Many Thanks to Safir Hotel team!

Everything was great. No complaints.

The hotel is located in central Cairo, in a pleasant residential area where everything is close by. It's a safe neighbourhood, and the hotel itself feels very secure—especially for solo travellers, including women. The staff are incredibly friendly and helpful. Mr. Yahia Ragab, the manager, was exceptionally courteous and professional, and all the front desk staff were attentive and readily available. The food is superb—don’t miss the breakfast bar! They serve fantastic falafel and the freshest foul I’ve ever tasted. A special thank you to Suzanna for her delicious cups of tea. The Wi-Fi worked perfectly throughout my stay, allowing me to complete all my work without any issues. The restaurant is cozy. While the menu isn't overly extensive, the dishes are well-prepared, clean, and satisfying. Overall, a wonderful experience. Highly recommended!

Nothing.

I Have stayed in this hotel many times over the years. The only negative comment I will make is that they do not sell alcohol otherwise I would have given top scores. The hotel staff go over and beyond if you have any problems and give help/advise any way they can. Yahia who is the night duty manager is an absolute asset to the Safir Hotel, again he goes way beyond his duties. And George who works In the corporate bar is such a lovely polite young man the Safir Hotel are so lucky to have him working for them.

Only that they do not sell alcohol but this wasn't a problem as there is a liquor store a short walk away.