This is our third stay at this hotel over the last 12 years and nothing seems to have really changed. We managed to park on the road outside the hotel. It seems that cars come and go regularly so it's worth sitting for 5-10 minutes to see if you can get a spot. The reception was very friendly and the room and bathroom were good. The bed and pillows were comfortable and the towels were good quality and fluffy. The aircon was not the best we had during our 17-day trip but there was a heatwave so we can make allowances! They serve very good food across the road at the 2* hostal.

The hotel just feels like it needs some TLC. I remember it having an inviting atmosphere on previous visits but it seemed a little drab and austere this time, which is a pity.

I love staying in a historical or traditional building. The Izan did not disappoint, it has been sensitively restored, retaining many of the lovely old features. The bedroom was large, quiet with a comfortable bed and all the amenities required. The staff were very helpful and polite. The swimming pool wasn't open, but it looked a nice place to relax after sightseeing. The hotel is in a great location, 5-10 mins from the main square, therefore it's quiet but close to restaurants, sightseeing etc. We were able to park outside the hotel on the street at no charge.

The bar area could be more inviting. There were no sofas etc and the bar itself wasn't that attractive, but this didn't spoil our stay in any way!

I enjoyed my stay here even though it was just for one night. I was travelling by motorcycle and the underground parking (accessed from the rear of the hotel was perfect and super secure). The staff at reception were really helpful and the hotel felt generally peaceful. It was wasy to find and is pretty well located far enough away from traffic etc to be quiet but close enough to walk to the old historic area (in just 10/15 minutes or so) It was a good stay and I'd be happy to stay here again if travelling in this area. Breakfast was reasonable enough as well

Nothing at all - I'd be happy to stay there again

Centrally located close to plaza major. Beds comfortable but furniture is dated and so is the bathroom. We had room 139 and in the hallways to that room there was really old looking carpet. Inside the room it was laminate so that was better. Tiny pool.

Had a drink in the courtyard around 10 and they had only one lady working there while the hotel was full so she was a bit too busy. Had to ask several times before we got a drink. Hotel should have more staff working there when it’s that busy.

Beautiful hotel, in an old restored convent. Spacious room, very comfortable bed and an amazing lobby where once was the cloister of the convent. Very close to the main square, easy to reach the center by foot.

No parking nearby. It's a free parking area in the streets around the hotel, but no parking available. The paid parking of the hotel was very difficult to use if you have a larger car. It made us sweat to get the car in and out of the parking.

Beautiful building. Nice breakfast. Room a little hot. Breakfast only starts at 8 (late for us) and they would not allow us to make a cheese sandwich from the breakfast buffet to take away (the packed breakfast alternative was not good). Staff generally very good but one grumpy member of staff at breakfast.

Staff were very helpful, room was quite large, beds were very comfortable and the breakfast was great

Nothing

Room was clean and comfortable. Staff very helpful. Beautiful cloistered area to come back to have a drink in (after an arduous day of sightseeing). Great location, 10 minute walk to main square.

The car park was not for the faint hearted but better than nothing!

The hotel more than matched our expectations, it is an old convent restored as a hotel with many interesting features, our room was spacious, very clean, quiet and the beds were very comfortable. Breakfast was good with an excellent choice of both continental and cooked options. Location is very good within an easy walk of the historic centre.

There is not very much to dislike about this hotel, our only disappointment was the dinner we had in the Restaurant which was cold and uninspiring.

This hotel was easy to find and the directions to the parking garage were easy to follow. Secure parking at the hotel for our motorbike and you walk directly into the back of the hotel from the garage. Check in was quick and easy. The staff were friendly and helpful. Sadly the restaurant was closed so we had to find somewhere in the main town area to eat. It’s only a few minutes walk to the Plaza and restaurants where you will find the cathedral and the path up to the castle. There is a supermarket just around the corner from the hotel which was handy. The hotel has so much character about it. It was great to see the old photos of the hotel before the renovations were done. Our room was very cool which was welcoming in the heat at the time. The air con in the room worked great. Everything was spotless. The bed was very comfortable. I guess most of the rooms only have small windows but you could just see the swimming pool from our room. We didn’t hear any noise from the other rooms or outside of our room. I like everything about this hotel and the location. Breakfast was good with plenty to choose from. There was a coach party staying but they had their breakfast in a different room from us. We would stay here again for sure.

Nothing to dislike. It would have been nice to eat in their own restaurant though but it was closed.