Location is excellent

Parking - not free - is rather inconvenient, being away from the hotel and involving a lot of stairs to get from and back to. Difficult to take bags to it when leaving. It's hard to get to the hotel using Google Maps, which sends you through the narrow streets of the old quarter. Easy access is via Avenida de la Coronación, which becomes Calle Garcia de las Paredes before you turn right into Calle Ballesteros right behind the church. While the hotel receptionist was helpful with the route out of the old quarter, I believe the hotel should routinely advise those coming to the hotel in a car of this (much easier) route to the hotel via the roads cited above. We were not the only guests misled by Google Maps, causing frustration and irritation . . .

Room 002 is very spacious,overlooking the square at an angle from the window. Separate shower cubicle inside the bathroom. Loads of room to relax, 2 sofas. Mini fridge. The main square is outside the front door It really is a lovely place, lots of different rooms located in alcoves

Beware of parking and very narrow streets. The hotel needs to guide you to the parking which is above and behind the hotel, it is not covered but secure It is not good for very large cars and nervous drivers. To get from the parking back to the hotel, the hotel needed to show me as you have to go all around town. Complicated but no problem. A bit of fun and a result of being a historic old town. Only downside was the rubbish being collected from right under our window at 05:30 which was pretty noisy!

Location was perfect. Close to all shopping and dining choices, which were plentiful. Breakfast was ample, daily lunch menu was excellent. The dining room was in the center of the building, had tall ceilings and a nice layout. The room was cozy, with a comfortable bed, nice shower and everything we needed for our comfort.

The second morning, due to low occupancy, the breakfast was not served in the dining room. We opted to go to the bar and order food there, which was fine.

Lovely property, maintaining the architecture of the original building whilst converting to the hotel. Staff were wonderful, in particular Juan Jose who went out of his way at every opportunity. The superior room was lovely and spacious

We arrived about 1500hrs and there were no superior rooms remaining with a double bed. Annoying on a weekend away to have single beds. I’ve never stayed in a hotel room Without coffee facilities in the room. Breakfast was fine but no restaurant or bar in the evening. The weather was great but the pool area was closed off which was a shame.

Great location, massive Room. Loved Juan, for helping us find our way through the 1 way system to get to the hotel. Alba for letting me charge my phone & Sergio for mopping up my breakfast spill. Good choice of breakfast.

Although a big room, minimal sockets to charge phones. No tea or coffee making facilities in the room. Beware if arriving on a Sunday the plaza Mayor is closed to traffic. Avenida Coronacian is quite a long way out, almost going out of town. Maybe a map with the instructions would decrease a lot of angst.

Location is great just off main square but not noisy Inevitably parking tricky in old town but that had private area at top of hill …fairly well served by stairs / lift …hotel provided welcome guidance before arrival on access Very nice pool area with pleasant shaded seating and stunning views

Room was quite a lot smaller than photos …just one easy chair squeezed in ..photos show 2 No tea / coffee in room and no bar working in hotel …so hot drink only at breakfast Seemed quite short staff with stressed staff Fittings are adequate but bit tired

As soon as we arrived by car a staff member came out to take our bags. We were then directed to the car park which is above the hotel. When we left a staff member took us by lifts and steps to the car park, sat in the car and directed me back to the hotel. We arrived on a Monday so the restaurant was closed that evening. Many of the staff spoke English. Excellent breakfast. New motorway around Caceres, not marked on even recent maps so an up to date GPS will bring you to the door, and navigate you back to the motorway, aboyt 3 kms from the hotel.

Spanish custom of closing for much of Monday.

Lovely big rooms in a lovely building and perfect location.

Although almost in Plaza Mayor finding the hotel wasn’t straight forward as the road had a temporary no entry sign.Once at the hotel finding the car park was another challenge which would be helped by signage.With the gates open there was nothing to indicate the car park.

Absolutely everything. Our room was large, cool, quiet and comfortable. The pool was a bonus. The hotel is close to everything in beautiful, historic Trujillo. The staff were lovely and a particular standout was Sergio who put up with me practicing my Spanish.

Nothing

The hotel is a beautiful old palacio in the historical part of Trujillo. Restructured to all needs of modern comfort (maybe a bit too much sacrificing part of the character the house). But after all a wonderful historical place and good service. Delicious breakfast, helpful staff, good WiFi