The room was clean, newly renovated rooms, comfortable bed, safe area, extremely friendly & kind staff. I asked if they had laundry but bc of the hotel being renovated they didn't. However the next day the woman at the desk made sure to tell me that the washer/dryer was delivered & I was able to use it whenever I needed it. She even remembered my name. Lots of renovations happening throughout our stay but they kept it clean. The noise was during the day when we were awake & weren't bothered by it.

The pool & gym were closed bc they are renovating the property. I was notified before we arrived. With taxes and fees for 2 nights it was $247. I thought it was a little high but everything is in this economy right now. Still not as expensive as most.

I arrived at the room a little before checkin time and my room was already cleaned and waiting. The room was cleaned every day unlike other hotels since Covid. The staff was always friendly and even offered to let me park my motorcycle under the front awning the night it rained. I will absolutely stay here the next time I’m in the area. Everything was great. I can’t comment anything negative.

location

The property, itself, was great and the location was good for us. The staff could use better customer skills. I booked 2 rooms thru booking.com. When I arrived to check in i was told i only had one room. I tried to tell front desk I had confirmation number. she wouldn’t look at it and just said I only had 1 room. She started waiting on someone else. I was able to get a room. After I paid for my room and started walking away, she called my name and said she had found my reservation. She offered no apologies.

I liked the overall aesthetic of the hotel. It was clean, and the staff was friendly. The breakfast was so delicious, and it was easy to use. The pool was nice and large, and it was kept clean. The room was also quiet, and I didn't hear a lot of outside noise.

The bed was not as comfortable as I was hoping it would be, and the pillows flattened out easily. Also, the ice machines were not working on both the third and fourth floors.

I felt the breakfast menu was fine but the pancake machine was broke

I was well pleased with the whole experience Maybe the only complaint I may have is the toilet stool was to low Only because my wife just had knee surgery a week prior. But that’s really only a matter of convenience

Location was perfect, Breakfast was very good. Room was clean.

Our room was right across from the swimming pool and it was full of kids both days. There were several families there for baseball and/or soccer tournaments so the hallway was quite noisy. They should have place a family with kids in our room and put us in a different area.

Great location with easy access from the interstate. Very quiet!!

Not a complaint by no means - they are updating the hotel and there was more dust in the elevators than if they were not having construction folks using them. I look forward to staying at this location again.

There was a problem with my room and maid service. I emailed the manager about my concerns. The manager Tammy provided EXCELLENT and fast response. She discounted the amount for my stay . I was impressed with her customer service 😊 This is my go to Home away from home in Mamelle.

Maid service.

Best sleep of our whole vacation! The bed was awesome. The staff was amazing. I don’t remember the gentleman’s name, but he worked the breakfast area, above and beyond.

Shower wasn’t as clean as it should have been.

Rooms were clean, easy access to I 40,, good breakfast.

Takes too long to check in. Seems like a computer problem.