This hotel is always a nice place to stay when traveling between Ottawa and Nova Scotia. Excellent rooms. Clean bathroom. The tv is a good but the interface is hard to use. The Chromecast feature is a great idea but not completely reliable. Good breakfast and pleasant staff. Great parking lot. Good toiletries. We always enjoy our stay.

The check-in was very slow due to only one person being on reception. He got tied up on the phone doing a booking. It was 15 minutes before he could complete the reservation and then deal with those of us checking in. There were a lot of us waiting. Maybe the hotel is short staffed but the priority should be for guests checking in not a possible phone reservation.

I didn't like the use of disposable cups, dishes, knives and forks that couldn't cut anything. I also didn't like that there wasn't a jug to boil water only a coffee maker machine. I couldn't drive the TV it was difficult to select anything on the smart TV that you didn't have to pay for it Netflix movies etc. The staff were lovely and helpful and the building was well appointed and looked great and very welcoming after a big drive. Thank You for the welcome on the TV I felt that we were in good hands for our stay!👏

The hotel was exceptionally clean, the beds were very comfortable, and the staff were very friendly and informative. The room was spacious, the microwave and fridge were great! The room had a Keurig for coffee and hot water for tea. The lighting behind the TV and the beds created a lovely ambiance. There was an abundance of plugs and charging options for devices! The amenities included with our stay were excellent. The pool was extremely cold, and the hot tub was not very hot, but the weather was so hot and humid that our kids did not mind the freezing water. The gym overlooking the pool was great. We did not use the lounge, but having the option to was great! The to-go breakfast was delicious. Our kids really enjoyed the pancake maker. There were lots of options for a hot or cold breakfast to enjoy. The hotel was a little pricy, likely due to the long weekend, otherwise decent value for the stay. Would definitely recommend the Best Western Plus Edmunston!

The pool temperature was a little too cold, and the hot tub temperature was not very hot; although having them available was the reason we chose this hotel with the kids.

Comfy bed, nice clean tidy room with a great shower. Hot breakfast in the morning is always a bonus, with lots of it as well. Front desk staff and breakfast room staff were great. Didn't use the pool or hotel but it all looked super clean. This is a great half way stop while I traveled back to Ottawa from Nova Scotia.

Room coffee is just awful, the coffee machine on the main floor is much better. Elevator was not working, but I'm fortunate I have legs and they work just fine. Not an issue to me but may have been for others.

My son loved the pool. I thought the water looked a bit murky but the hot tub was great for me. Also Kim at check in was super helpful.

My son left a beloved stuffed toy behind and for a week I have been sending emails (don’t have a phone in Canada) and after being rerouted to the right email address, days later, I have yet to get an actual reply from the hotel in Edmundston. The delay has probably meant we will never see it again. Our fault but I prefer a hotel where they respond with more agility.

I'm running out of positive adjectives for my periodic stays at this fine property. My rating says it all! I wish to all, future guests as well as the professional staff at the Edmunston Best Western Plus a very Merry Christmas, Happy New Year, with the best of health in 2025 and beyond.

the parking areas and drive-ways could be sanded/salted more frequently....but, who knows, it might be a local Edmunston municipality 'greening the planet' restriction?

I had contemplated staying at BW+'s property in Edmunston many times in the past, because that area is a frequent overnight stop location on my regular travels between my PEI-HomeOffice and Ontario, but during the recent pandemic their rates were by far out of my budget. This time, though, I made it a point to stay at the BestWestern+ in Edmunston/NB, and was extremely pleased with this decision, both in terms of the facility as well as their (now, more civilized) rates. This facility is far superior then the other two BW+ locations in Grand Falls/NB and Woodstock/NB.....altough these two properties also rate high on my evaluations. The (King bed) room is very well appointed, including a large walk-in shower; great lighting in the bathroom as well as the bedroom; electric receptacle at all the critical locations within the room; windows that can be opened (I need fresh air to sleep!); quiet surroundings at night....overall a great, albeit short, stay!

Nothing comes to mind.

The breakfast offered a suitable variety. The seating was very limited and congested. The food and drinks were kept at ideal temperatures and were well replenished.

There was quite a loud group of men leaving the bar very late at night. We were on the second fooor and disrupted for at least an hour as they lingered outside the closed bar. The water slide didn’t use much water and, consequently, didn’t work well (kids had to work to get down it).

Excellent breakfast and location. Check in was quick and easy. Staff was friendly and the main areas were clean. Cute little pool. A good place to stay overall.

Location seemed to have ongoing renovations. Sprinkler head in room wasn't fully installed. Drains in room were slow to drain. Sliding glass door was a safety concern with our youngest child as it could be opened and they could have easily fell between the building and the barrier from the 3rd story.

The hotel is close to the highway and restaurant and was up to date and modern except that I could have done with a few USB ports. The bed was comfortable and had a nice bathroom. Excellent breakfasts was provided.

The clock in the room showed the wrong time and I was not able to change it. Also the cable TV was not working and I was unable to watch the hockey game. The shampoo and conditioner was in containers that were difficult to get the product out.