Congress Plaza Hotel Chicago is a huge and historical building. The inside and my room looks a bit old fashioned, due to its time-honored standing. The staff were very friendly and supportive. The neighborhood has a grand park, the Art Institute of Chicago, and other attractions of downtown in a walking distance and with safety. I stayed one night with family, which was good enough. The price was acceptable in some degree, I think.

I love staying at the hotel due to its close access to cultural attractions and downtown during my short stay. The hotel is well secured by professional helpful staff. Thank you!

The price of the room when booked was FAR LESS then what the actual price I had to pay. I believe I booked a double for 150 or so then ended up having to pay 270 - by booking.com. There was no way to actually compare hotel prices. What I thought was a good deal was actually a horrifying price change that pretty much ruined enjoying the stay.

Location was fabulous No complaints at all

None

In terms of location, being close to a lot of different things is a big plus. Millennial Park, an L Station, The Art Institute, and a handful of restaurants are all within walking distance (10 mins or less). The rooms were nice and spacious. We were traveling with our new born and had plenty of room to move around comfortably with a pack and play out. You can tell they had been recently renovated, beds were not too soft or too firm and included reading lights on the headboards. Windows are also sealed tightly to cancel out city noise (aside from all those crazy cars).

The renovations did not extend to the hall wall and it had that "antique" kind of smell. The bathrooms also seem to need some TLC, nothing was super bad about them but you can tell the bath, sink, and toilet had seen better days and are most def in their twilight years. Also, this isn't anything the hotel can do about but a lot of folks smoke right outside the main entrance on Michigan Ave, so just beware of that. My wife also didn't like they had a "tacky tourist" type giftshop right off the main entrance as well.

Our room 1137 was very spacious and comfortable. Good size bathroom and huge closet. Beautifully maintained gold room, reception and bar area. So close to everything we wanted to see and do. Beautiful riverwalk is so close as well. It did take us about 80 minutes in a taxi from the airport, due to peak hour traffic and cost about 55USD. We caught the train back to airport, as it was not to far to walk even with luggage.

Our room safe was locked from a previous guest and the deadlock did not work on the door. Resteraunt was closed on Monday night so we ordered from the bar. Our meal took a very long time to arrive and was only just warm, after we asked about it. Mine was hummus with vegis and pita bread that was left to long after heating before being served. The bar had a door to the street open to get customers from the street come in, however it was absolutely Freezing !!!

This hotel is a get what you pay for hotel. This time around, I booked a king suite with a landmark view, and it was stunning. The vaulted ceilings were a highlight in the cheap room and gorgeous with the view. There is so much closet space. Between the walk-in in the front hall to the sliding glass door in the bedroom. The location remains superb.

It's still an old hotel. The air units are probably older than I am but they work so if you don't mind a bit of rattle it's not a big deal. The exhaust fan in the bathroom was a bit shaky as well. The bathtub was slow to drain and the TV in the bedroom wasn't connected to cable. However, all of these details truly are insignificant in comparison to the value of the room size and view.

I went to DePaul and had always wanted to stay at Congress but had no reason to until this year and I was FLOORED at how beautiful it was. Sometimes you have an urge to be in an old ornately designed building and this made me feel like I was in the Tower of Terror but in a good way! AND THE ROOM. omg I felt like Eloise at the plaza. I feel like it is perfect for feeling fancy on a budget.

It is a hundred-year-old building with hundred-year-old heating. This was not totally bothersome, I'm used to older buildings where you don't have much control over the temp, but if you are sensitive to that it is definitely something to consider especially in the summer and winter. TV was also useless and grainy but again wasn't really a big deal, we just ended up watching Friends.

The location was great. The facility was very clean with a clean smell. The staff was friendly esp the guy that helped us with transportation information. He gave us an awesome experience.

We stayed two nights. I was disappointed to know that they don’t clean your room until after the second night. I didn’t like that our room was not tidied up and we weren’t given fresh towels and wash clothes our first night. However, they did quickly provide them after I called and requested it. The TV’s in the room are from the 90’s. Also, the hotel does not have its own parking, and the lot charged 60 dollars a day. However, we did find a lot across the street for 30.00 a day.

Location. It was right next to the park we were going to. Staff were great. Anytime I needed anything, they were mostly helpful. I liked that you had to show your key to get in. It felt safe. Frustrating that food deliveries can’t go to your door- but I guess you can’t have it both ways. And I’d rather have safe. Just had to go to the security office to get it, so not a huge deal.

Beds aren’t the most comfortable, not the worst either. THE ROOM WAS HOT. My phone didn’t work and they never replaced it. I just used my cell to call down.

The room was much larger than expected and there was plenty of room for the 3 of us to move around - and the closet was as big as the bathroom! The beds were very comfortable. The check-in experience was quick and efficient The hotel was very well located and was only a 20-25 minute walk from Soldier Field; we attended the EPL Summer Series.

The bathroom was a little small and the toilet did not work correctly; we had to manually raise the handle after every flush. While the rooms are very nice, the hallways certainly need updating. The floors were stained and the wallpaper was peeling in places.