The staff were fantastic - everyone was friendly and helpful. Anais in particular provided exceptional service. Great conversation, endlessly accommodating and went out of her way to make us feel welcome. Isabelle also provided us with fantastic recommendations for things to see in the area. Hotel is in a good location, easy 15-minute walk into town and the train station. Plenty of free parking available on site. The room was a good size, comfortable and clean. Restaurant on site serves delicious food. We really enjoyed our time here and would stay again. Highly recommend for Australians visiting the area – great access to the war memorials.

Would have been great to have a minifridge in the room.

All of the usual expectations you have when making a booking were more than met. Cleanliness, helpful professional staff, great breakfast etc. What made our stay so exceptional was how the hotel staff, particularly Isabelle and Jean Luc (forgive me if I got that wrong - you know who you are), helped resolve what could have been disastrous for the remainder of our holiday - and we were only half way through! On arrival we discovered we had left our passports in our previous hotel in Ypres - only a two and a half hours drive away. No problem - Isabelle arranged for her parents - who were visiting from Ypres for the weekend - to collect our passports from the other hotel and bring them to us. You have no idea how grateful we were! Then on checkout two days later we couldn't find our car keys!! After thorough checking and rechecking - Isabelle and Jean Luc again helping while keeping us calm - our room, unpacking and repacking our baggage there was no joy. Isabelle then rang the restaurant we had dined in the previous evening. It was shut. Jean Luc then drove me to the restaurant. We retraced our steps, checked through the door and window of the restaurant - no sign of any keys. A lady approached who had keys to the restaurant, opened up, rang the owner and found the keys! How lucky were we. Isabelle and Jean Luc went well above and beyond. It's easy to run an establishment when everything is going well. The real test is when problems arise. Neither Isabelle or Jean Luc needed to do what they did but without them our holiday would have been very different. They are both enormously kind caring individuals. Thank you so much.

NOTHING!

Exeptional staff, friendly and helpful particularly Annaise on reception and the bar who offered to take us to our appointments in her car on her days off. She works above and beyond her duties and is an absolute gem. You should be extremely proud to have her as a staff member, she really made our stay something special.

As a great venue for the WW1battlefields you could be promoting the hotel by offering information. books. maps etc to assist guests, You have a large unused area in the dining area that would ideal for this

Well located to visit the Somme. Lovely bedroom, clean with good facilities. Decor very nice. Nice lounge bar. Continental breakfast. Lovely stay.

Although there was a good choice, breakfast was rather unorganised and on the first morning lots of items were missing: plates, breakfast tea, milk, croissants. Had to find staff to get these replaced. We were also not told that eggs and bacon could be ordered - found that out from Trip Advisor. More organisation and communication required which would vastly improve the experience. More breakfast tea and milk needed for the tea/coffee making facilities in the bedroom.

We were a Group of Professional Motorcyclists (Blood Bikers from Sussex) and nothing was too much trouble for our Hosts. The Reception staff were friendly and engaging and spoke very good English. The rooms were large and comfortable and spotlessly clean and well equipped. The restaurant was closed the night we stayed but the staff helped us get pizza's delivered (among the best Pizza's I've ever tasted), but the bar was open. Breakfast was plentiful and freshly cooked to order. Nicely located for a 20 minute stroll into town. We will definitely stay here again. Excellent!

Nothing could have been better. We all enjoyed our brief stay here.

I would thoroughly recommend Le Royale Picardie Hotel in Albert. The hotel is well placed for tourists visiting the historic WW1 Somme battlefields. We were warmly welcomed by Madame, who is English. The rooms are a good size, neat, clean and comfortable. Although there is no lift the rooms are on the first floor which is accessed by a short flight of stairs. Tea and coffee making facilities are included in the rooms. There is a large car park. A very generous breakfast buffet was provided with hot food available as an extra option. The hotel restaurant was closed but Madame recommended a couple of restaurants in Albert. We had an excellent dinner at Le Corner's Pub near the Basilica in Albert. Do not be put off by the slightly curious name. This is a classic French Brasserie and owner Yannick welcomes all his guests. For military minded visitors the Somme Museum just beside the Basilica is recommended. One word of advice to potential visitors to Albert. There is no taxi service (or Uber) in the town. If visitors need a taxi it will have to travel from Amiens to Albert, which is 40 minutes away. If visitors arrive at Albert Bray Airport Le Royale Picardie Hotel will collect you given sufficient notice. It appeared impossible to arrange a rental car either at the airport or in the town. The car rental agencies are in Amiens.

Really enjoyed my stay here. Staff were very good, even advising me on places to visit. My main reason for my visit was to go to the various WW1 memorials nearby and the location was perfect for this, also just a short walk into Albert town centre. They also allowed me to park my motorbike in a secure room at the rear of the hotel, a big plus for me. Rooms were clean and comfortable, breakfast was usual continental fare but was very nice and varied.

Nothing really, the only thing I wasn't keen on was the steak I ordered (medium) was a bit too rare for my taste, but it may just be the way the French do it.

Great staff, very helpful. Lovely room and very clean.

They currently don’t offer an evening meal, we could have a platter of meat and cheese. I think the option of food in the evening would be a nice option to have.However the breakfast is really nice and plentiful. They catered for my gluten intolerance. Thank you.

Very nice hotel located close to central Albert. Very clean and comfortable rooms. Nice bathroom. Very good buffet breakfast that included eggs and bacon and sausage. Coffee was outstanding. Could get coffee at night. Ample parking at the hotel. Restaurants close by. Friendly and helpful staff. Great hotel as a central location for touring the Somme World War One locations.

Elevator

Quiet Position out of town. Helpful staff - they recommended and booked a restaurant in town for us, which was a great place to eat. Good choice at breakfast including offer of bacon and eggs. Plenty of parking. Spacious well appointed room with very comfortable bed.

Pity no evening restaurant. Lift to upper floors would be useful. Was woken twice in early hours by other guests returning noisily to their rooms - not hotel’s fault though.