It was good, clean and comfortable. Staff friendly. The location on the industrial estate was fine, it was only an overnight stop. Not really suited for a longer stay in our opinion. Dinner in the dining room was excellent too. The fact there was free parking right outside our ground floor chalet was really great.

Probably only the location as it was a bit run down and grubby outside. But once inside it really didn't matter at all. Very comfy. Kettle, coffee.... ☕😊

Great customer service from Mrhdi, Rudyard and Nicolas when we arrived. Nothing was too much trouble for them. Great evening meal cooked by Nicolas and table service with Mehdi. Plenty of choice and a large buffet as well. It was our second visit to Campanile Alencon in 6 months and they remembered us, which was very pleasant. Great to see them working as a team to get the restaurant cleaned up ready for breakfast. Comfortable, basic room. The accommodation is fine for the price. Parking right outside the door is great for unloading and loading the car. Kettle in the room for an early morning cuppa. Breakfast is great! Such a wide choice of cereals, bread, fruits etc. Ideal stopover for us driving from Spain to Calais.

Nothing not to like for the price!

We were not in time for dinner unfortunately, however, breakfast had a wide choice of meats, cheeses cereals, yogurts and fruit. Eggs, pastries, breads, cake and brioche. coffee on tap and juices too. Bed was very comfortable. tv and tea and coffee in the room

All was what we needed so nothing to dislike. Maybe as one other said a bit dated but others might say character.

The buffet, which we have eaten many times during the last 20 years was even better this year. We were delayed twice and eventually arrived two days late. The restaurant has become so popular that we had to wait for a second sitting! We found the car chargers on the parking very convenient

It’s difficult to fault anything

restaurant was nice good menu and selection friendly waiter and nice food easy access and parking. the room was adequate although somewhat dated and a bit run down it was clean and the bed was so comfortable overslept and missed breakfast!!!! all in all better than we expected for a travellers motel, we would actually stay there again

bit run down could do with upgrading and a coat of paint reminded us of "Bates motel"

Really easy to park and stay in clean accommodation. We had evening meal and breakfast both lots of choice and totally satisfying. We stay here mid journey through France and staff always very nice.

Keeping the deposit pending on my account after payment has been made,it didn't come out but took a long time to clear.

Just what we needed to break a long drive. Restaurant en site, motel arrangement so we could park, free, just outside the room and quickly unload. No return trips up and down staircases. Staff very friendly.

Needs signage from main road. We found it without a problem but some signs would help

Don’t be put off by the access. All rooms are being re-vamped and only the updated rooms are available. Restraunt was up to standard, good breakfast and simple but good evening meal too.

Access signs look a bit drab.

The receptionist on arrival was pleasant, spoke English and polite. Room was clean and comfortable. Coffee/tea making facilities is always nice. Parking the car in front of the room was good.

The room and bathroom needed a coat of paint to freshen up!

A very convenient stop on the way from England to Spain, especially when travelling with 2 dogs. Due to delay on Eurotunnel, and then fog, we arrived later than expected, so it was very useful to have the restaurant on-site.