Staff availability.

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Nice and comfortable place. Good restaurant.

Nothing, everything was ok.

Very good food

Impeccable

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A lovely old building with good bones, and great dining. The proprietor is evidently trying to do it up, and with a little more work it could be an absolute gem. Our room and bathroom were a good size, the bed was comfortable. We ate in the restaurant…a very very good meal

Everything is tired. The bathroom could probably be benefit from a refit

the rooms are clean.

it was all fine

Not much. The room was clean and ok. Good location and we found a good restaurant in town.

A tired hotel in a very tired town. No restaurant or breakfast, no WiFi.

The staff were a lovely couple and the room was clean and presentable. Very comfy bed.

The evening meal was dreadful, I was starving but it was almost inedible. Breakfast was very basic.

.Not much, really. I felt was the only guest in this quite large hotel.

Like much of the upper parts of Thiers this hotel seems very much on its last legs. Despite ifs signage the big restaurant is not functioning, not even for breakfast, and at 8.30am in early September there was staff in evidence. So I just let myself out.

Sadly, not a lot and it was as depressing!

There was no one on hand for us to check in. I had to phone and wait for someone to appear. This wax one of the poorest rooms I’ve had from Booking.com, although just comfortable was a really sad space. In the shower room the toilet was wedged between the sink & wall making it a very tight squeeze. We booked breakfast but the following morning no table was set for us, no food was available and no one was around. Eventually the person who had checked us in arrived and said rather rudely that we had not booked breakfast. However he brought coffee and we had unappetising and unsatisfactory breakfast- if you call if that - and we were charged full price. This hotel is not to be recommended!