The friendliness and helpfulness of the staff, the location of the hotel, the cleanliness of the hotel, the continental breakfast choice.

The air-con was switched off because the weather was apparently not warm enough to justify this. I think that should be the customers decision if air-con is listed in the facilities, especially when it’s mid summer. There was a lack of shelf space for clothes so most clothing had to remain in suitcases. The bar and pool closed very early in the evening, and the pool did not open until at least 9am in the morning.

Nicely placed hotel a short walk from the sea front and shops and restaurants. Parking at the rear which we didn't need as there was a disabled space at the front. We had a ground floor room with wet room which we had asked for. We were early for the 4 o'clock check in but had coffee by the pool which looked lovely. Lots of art work throughout the hotel. The bar and reception area are shuttered off at 8pm. The room was spacious, the bed was large but too firm for me. Breakfast was good with a selection of pastries and ham and cheese.

Nothing

Great location for getting around and about and literally a 2 minute walk to the beach and promenade. Lovely bathroom in the room and a good size always great hot water for the shower, staff friendly and helpful nothing seemed too much trouble, easy access in and out of the hotel with the access code provided.

Very small compact room, don’t pack too much, one thing I would say is check with the hotel reference parking it stated on their own brochure parking 8 euros per night or a week deal for 40 weeks parked for a week and were charged 10 euro per night and not offered a week deal, maybe the brochure is out of date but then hotel should consider updating.

The whole stay was really enjoyable. We were a group of 5 couples and stayed at Hôtel d'Orbigny for a week. The family made us feel right at home and were very helpful. The rooms were comfortable and well maintained, our room looked out onto the pool. Ensuite bathroom, with walk-in shower, large screen TV, free wi-fi and tea/coffee making facilities. The pool was quiet and a lovely place to relax and cool down. Breakfast was very good, and plenty of variety, with fresh continental produce every morning. The hotel location was excellent, just a street away from the beach, a short walk to coffee shops, bars and restaurants, with the train station a short walk to the rear. What made the stay was the family atmosphere and their friendliness. I would recommend this hotel 100%.

Nothing, a lovely place to stay and would recommend it to anyone.

The welcome from the owners. Everyone were friendly and very helpful. The room was big, light, airy and clean. It had a lovely view of the terrace and swimming pool. I used the pool a few times. It was clean and the water temperature was inviting. I enjoyed perusing the library. I used the bar facility for teas and drinks by the pool. I greatly recommend a stay at this hotel, it is very close to the sea, 3 minutes walk to the beach, 5 minutes walk to restaurants and bars. A great location in a great sea side resort.

There were nothing I did not like.

A lovely hotel in a charming seaside town. Hotel was very helpful when our flight was delayed. Everything was very clean. Great breakfast. Pool was clean, although the sunbed space is limited, even in the height of summer we had no problem getting one as people come and go throughout the day. If you are looking for a coastal escape or a base to explore La Rochelle this place is ideal, trains to central La Rochelle take just 10 minutes and the station is only a couple of minutes walk from the hotel. Highly recommended

The staff were very helpful, the room was immaculate and nicely laid out, the breakfast was of a good quality and was replenished frequently, unfortunately, we did not have time to use the pool but the temperature was good and it looked very inviting, will use when we return in the future.

For the high standard of the hotel, we were a little disappointed that some of the breakfast crockery was cracked, chipped or damaged, we felt that this slightly reduced the very high standards that were apparent elsewhere in the hotel, it would not deter us from returning for a future stay.

Very friendly owners, everything very clean, safe parking right outside, an excellent breakfast. Our room was quiet with a comfortable bed. Location very close to the beach and a wide choice of restaurants. Sadly it was blowing a freezing gale so we weren't able to walk along the promenade or enjoy breakfast on the terrace!

The bedroom was a little smaller than expected, no hooks to hang wet towels, and just a minor point, although there was an exterior blind at the window, the lovely interior curtains didn't meet at the middle, which aesthetically was a bit odd!

Location. Staff were helpful friendly and spoke good English. Breakfast was home cooked fare and plenty of it.

Not wishing to detract from the excellent service we got from the management and staff, everything closed at 8pm. Unable to get any form of drink. We didn’t appreciate that a “Standard Room” would not have a kettle etc considering the room rate. Coffee tea making facilities in the lounge available to guest in “Standard Room” would have been helpful.

The friendly and attentive staff. The room was very clean and cleaned every day. We loved the swimming pool, as not many in the area have them. The breakfasts were excellent in terms of variety and quality. Our room was air conditioned which made it very comfortable. There are lots of artworks on display. It is very close to the beach, just one street back from the sea front and a couple of minutes walk. The resort of Chatelaillon is brilliant, lots of places for us to eat and a beautiful wide and sandy beach.

There was little space for hanging clothes and it was not possible to hang a full length dress. To improve this the desk could be removed and replaced with more wall shelving and wardrobe space.