It felt like stepping back in time but in a good way. Le Grand Hôtel is an intriguing and interesting place to stay in a beautiful mountain location. Everything was spotless and the staff were all so friendly and helpful. The pool had lovely views too and I thoroughly enjoyed swimming in it. We stayed for three nights and had a spacious suite which was exceptionally good value. We enjoyed the food and one evening there was a White Party which we joined in. 30 Euros for a delicious three courses meal, red, white and rose wine included in bottles not carafes and music. We also booked a couple of treatments in the thermal spa. One of these being a white clay flotation pool - an amazing experience to be weightless! There are gardens and a lake to wander around and a small gorge and imagine what it was like in its heyday in the 1930’s/40’s. We loved it all!

Occasionally there was a sulphurous smell in the hallways in the mornings but it disapated after a while with all the doors/windows open.

We loved the ambiance of the hotel, it was very relaxed. The staff were attentive and proactive. The food was excellent. The room was comfortable. The swimming pool was accessible even late at night. We had some thermal treatments and a massage, and a lovely walk in the hotel grounds...all of which made for a relaxing getaway weekend.

The only very small inconvenience was that there wasn't tea/coffee making facilities in the room.

This was our second visit this year and it was even better! We went for a slightly upgraded room, and it didn't disappoint. The hotel and grounds are beautiful. It is great being able to swim outside in a heated pool even at 21:00 in November! The staff were excellent, the food tasty and well presented, and the thermal and spa treatments the cherry on the cake!

I can't think of anything!

We stayed one night in here and loved this charming old-world hotel in the mountains. The pool area is spectacular, and the robes for the kids were a lovely touch. We had a charming and comfortable room (a suite) and were so glad we dined in the restaurant for our dinner. The food was great and the kids enjoyed the chef's recommendation.

Everything. The hotel is gorgeous, located in the beautiful mountain surrounding, very old classic romantic setting like in the movies. The restaurant food is good. The hotel itself is a sight to see. Rooms are very spacious and clean and comfortable.

The common Area wifi Connection in the dining area. The insulation on the floor as its very noisy when you walk in the room

An astonishing building in a beautiful setting, it reminded me (a bit) of the Grand Budapest Hotel somewhere in Xero's late-middle age. A piano / singer duo was performing in the lounge upon my arrival, the room was a good size and comfortable, and both dinner and breakfast were excellent. Highly recommended.

Nothing

The grounds surrounding this property are amazing! Also the Spa ajoining the hotel is wonderful, there is a separate charge to use. The vintage building, 1947, is very well maintained and has a timeless elegance!

Breakfast was just ok.

The view of the mountains was breathtaking! Altogether a palatial place and so very quiet and peaceful. Waiting staff were super professional and it's hard to fault!

My only comment is that the Santé/Nature menu (meant to be healthy) lacked vegetables! The main menu was superb but this menu, even though it was imaginative and light needed veggies and more fresh fruit!

Very nice staff. Very nice place. Nature, history, calm, service.. everything was agreable.

Some of the amenities of the site may need a redesign ; behavior of the people with dogs by the river just down the hotel is unacceptable (although not the hotel's fault of course - but a shared site!)

The setting was stunning and the area was so quiet and relaxing We had a tyre problem and the receptionist Laora sorted it all for us and all we had to do was exchange the hire car, she was great many thanks

I can’t think of anything that needs looking at