We were not meant to visit Honfleur but I am so pleased we did and stayed here. Very helpful, professional and friendly staff. What a beautiful building the hotel is. Pre-booked parking was essential and we were able to drop our bags off first before accessing it. The property is right in the heart of the square. The room was spacious, the bed large and incredibly comfortable and the bathroom was very big. Robes and slippers always welcomed.

As informed in the important information in the booking process, the room we stayed in was in a separate building. It meant a walk but we were assisted with our bags by the very helpful receptionist. This would not suit everyone. As I hadn’t seen this before hand (will always read all of this in future) and was a little surprised, we were offered a room change. However, I’m glad we didn’t as the quietness of the building was good and it was a few minutes walk away from the hustle and bustle. In the bathroom the robes were on the small side.

The location was great, excellent. The room good, very noisy. We didn't have breakfast at the hotel The staff were fantastic, Arthur help us and answer to all our questions regarding travels, places to visit, etc

the room was in a first room, quite difficult to access with no elevator. Booking didn't write this point.

A beautiful and historic building. It’s a small medieval labyrinth. Absolutely charming. And the breakfast was out of this world, absolutely fabulous. Staff was absolutely friendly and welcoming, even when most couldn’t speak English.

It would be great to have the menu for the spa translated in English. I do speak several languages, French isn’t one of them. English would be the current standard I get through all over the world. That should be a minimum effort, even if I accept that most French, even staff in hotels with international guests, can’t speak it.

Tha atmosphere in the hotel. Vert warm and cosy. The hall with real fire place for a quiet break. The breakfast was exceptional. The room had a very nice view to the Church. The central location with a lot of restaurant around. Public parking are very close. The well come of personnel and generally all staff is very attentive to clients. Special mention to Steeve and Mathilde. In the room we had double TV with big flat screen. Beds were very confortable.

The only point where I would recommend an improvement is the carpet (moquette) in the stairs and room. It erase all autenticity. It is old and with stain (in our room) and daily cleaning on it was not meticolous. Add some hook in the bathroom for the hand towel hanging.

It was a stunning location. The room was fabulous with gorgeous windows that opened over courtyard . The staff were just wonderful and Artur went beyond all expectations. He helped us on the phone to find directions and then met us at the car park and carried suitcases all the way to the hotel. He was also lovely to our dog. A really special young man.

Bar could have stayed open beyond 9pm.

We made the great choice to upgrade our room to a junior suite which was an amazing room, spacious and with all comforts. Breakfast was very rich and all local product and very high quality. Location is perfect just in the heart of Honfleur. Staff very friendly and aimable. They made us feel like home

Nothing....we are so glad that we chose this hotel as location for our stay in Honfleur....we hope to be back

Perfect stay in the heart of Honfleur due to excellent service by Staff who walk the extra mile to make it a grand stay for. they're guests. Free parking next to the hotel. Very good local breakfast, all fresh products. Fine dining at the hotel. Lovely and classic/cosy atmosphere with real paintings on the walls.

At arrival the restaurant was already fully booked. A hotel should leave some space for guests, or state in their site that the restaurant can be full booked.

Very attractive old hotel in the centre of town, all the staff were lovely and couldn't have been friendlier or more helpful. As it is a very old building you have to allow for narrow corridors, lots of steps and smaller rooms, but this is part of its charm.

Our only rider is that we stayed on the bell tower side of the hotel, not a problem 9:00 to 21:00hrs only, however the bins are emptied every morning at 5:00, recycled glass on Monday! Even with the windows closed it's noisy. Maybe the other end of the hotel is quieter.

The rooms were beautiful, we should have stayed longer. My friends were new to Honfleur and could have had more time to explore. We had every amenity we needed and most of the staff very pleasant!

We found the breakfast very expensive and not very good value for money. It was touted by staff as a luxury buffet but €30 was a stretch when a very nice main course in a restaurant costs less. The breakfast cereal choices were very French and unhealthy.

The hotel is in a very picturesque position with a beautiful view of the church across the plaza. The personnel were very helpful and even changed our room to a better one that was on a lower floor when we had trouble with the stairs.

A more reasonably priced breakfast would have been preferred.