Amazing location and very beautiful rooms with very high standard. The food and breakfast was incredible and really tasty. The choice offered at the breakfast was high in quality and variety.

The staff is sometimes not as attentive as I would expect for the classification and the price. They offer valet service and when I wanted to get my car in the evening I was told I need to walk myself as the Valet person was already off. When arriving at the pool the first day I had to search the grounds for someone to order a drink.

The pool was amazing, the food was amazing, the staff were amazing. They use Clarins products throughout the hotel. It was such a perfect, relaxing stay in a small town so there were some shops / restaurants to walk to but you still felt isolated in the country. It was easy to drive to nearby towns and wineries. The staff were super helpful in recommending activities.

Nothing really

The village itself is quaint. We loved the pool and lounger area of the hotel. There are 3 restaurants in the village (plus the village BAR, which is a MUST to experience). The local restaurants all close on a Wednesday, so we ate in the hotel, which was fine but not as good as being out in the village (in our opinion).

Breakfast was disappointing for the price they charge. We felt they could do much better. Personally I wouldn't bother paying extra for it. We were in a room with a terrace which was great but the bathroom was up about 3 or 4 steps, so take a torch with you for night-time loo trips!. The room is up 3 flights of stairs. Shower is in the bath. Not an issue for us but a problem if you have mobility issues and should be flagged up when booking I feel. No information about the hotel or the local area readily available. Staff were always professional but a bit remote, not overly 'warm' (except the evening waiting staff and the man who takes away the cars - they were friendly).

From the moment of arrival til the moment you leave an absolute fantastic retreat. Such a tastefully decorated place with excellent service , food and breathtaking views. Rarely give 10 thumbs up .. simply superbe

Too short of a stay ..

Felt closer to a 5* hotel :) Lovely pool area and how the hotel seamlessly integrates with an old village. Hotel also had pool drinks service, pool table and table football and a lovely courtyard. Room was spacious and good AC Breakfast was great both in choice and quality

Dinner options were limited (though we didn’t eat there, preferring to go to Uzes, Nimes and Avignon for more choice and a lovely walk around. YOU need a hire car if you stay here Minor moan that the staff wouldn’t let us have more than 1 towel each (get more if in short supply!)

Beautiful historic and secluded property in Castillon du Gard. Service was very professional yet warm and friendly which we loved. They had many repeat clients and we can see why. If we came to the area again, Le Vieux Castillon would be our first choice - highly recommended for a romantic few nights as a couple.

Our hot water wasn't working but they took prompt action to help us. They moved and upgraded our room in the end but the hot water service isn't great. The only other thing we didn't like is that you can smoke everywhere including at dinner when we were trying to enjoy a nice meal as a couple. It would be better if there were some designated smoking areas.

Great setting and the hotel has been beautifully restored. It’s calm and welcoming. The breakfast was ok but the evening meal was absolutely delicious and worthy of a Michelin star restaurant, we don’t often say that as we are vegetarian. The staff were very helpful. We had a great stay and would definitely rebook if we come back to this area.

Having to pay extra for breakfast.

Beautiful hotel in a stunning location. Every member of staff was always exceptionally helpful. Be it drinks by the pool or tips on river swimming locations.

Is it wrong or say that we would have preferred a pool not heated to 28. 🤦‍♂️ Honestly though Nothing to dislike ❤️

very clean, friendly staff, great atmosphere

the poolside bar was outrageously expensive. 14 euros for a pint of beer is extortionate, 9 euros for a bottle of sparkling water is equally bad. Its such shame as it put a negative spin on our time by the pool. it seems like they are trying to rip off the tourists as they know there aren’t too many other options in the area

The hotel felt luxurious and in keeping with the medieval village. Great location for the village. Excellent pool with plenty of sunbeds and umbrellas for shade. Good size bedroom. Great views of the Provence countryside.

The shower is in the bath without a screen so easy to make the floor wet and dangerous. The lunch menu was more relaxed and they could offer a alternative in the evening to the a la carte dining experience.