I have stayed here several times and it is always so wonderful. While there is no ac in the summer, each room has big sliding doors for air circulation. The beds and room are comfortable. We were traveling by bike and let us store them in a locked room in the hotel. The front desk is staffed 24 hours which makes late arrival less stressful. We called ahead and they had food for us to choose from at 11pm. The breakfast is. It to be missed and the restaurant is also really good. The location is on the edge of town toward the Portet climb and that is a bonus.

Chosen for it's convenient location (close to town centre but easy drive up to ski resort), this hotel was perfect for us during our son's freeride competition. We really appreciated the welcoming and accommodating staff who really made us feel welcome and at home. The choice at breakfast was generous and varied (esp. given that one of us is gluten-free). Dinner was excellent too. Our room was clean, comfortable and spacious. We loved the communal lounge area with the piano, fireplace and pool-table.

Nothing. It was all good.

Super friendly staff, quiet to sleep, comfortable, spa was great and the hotel has a very welcoming vibe. A place to stay for sure in the area.

Just a minor critique: was expecting a higher level of quality in the restaurant at the hotel. Some plates had nice presentations, but to my taste, they didn't reach the desired level of satisfaction. Lacked some passion in the cuisine.

Our room was wonderful - nice and clean and recently updated (although some corners are quite dated it's very clean and well-kept.) We had a wonderful view over the mountains so could watch the storm roll in whilst sitting on our balcony. It was our anniversary and they had left us a small gift and a card to wish us a happy celebration. Dinner was good (we're not really foodies, but it was very nice) and the cocktails in the bar were excellent. It's definitely a family friendly hotel, and I'm not sure we'd highly recommend it for the best place for a couples' romantic getaway as the dining room is quite utilitarian (it's the same place they serve breakfast) but again, the service was very good. Breakfast was great (for a French breakfast). Loads of choice and all very fresh and local. A huge shout out to the staff member (Nicolas - with the lovely glasses) who checked us in and out who was very friendly and would be one of the reasons we would come to stay again - it's lovely to have a warm, friendly, chatty welcome. Thank you, Nicolas!

Nothing really - but we're are excited to stay again when the spa is put in.

Nice and clean. Close to the bus stop and tele cabin. 5-10 mins walk to town center. Staff are friendly. Pool table etc for kids. Area in the lobby to sit, have a drink and relax.

Ski room does not have heating to dry boots. Lobby area can be smokey because of the fire place. Pets - dogs.

Extremely good breakfast, lots of choice , freshly squeezed orange juice and other juices freshly brewed tea and coffee of your choice clean and buffet continually replaced from 7 to 10 am

Luggage porters to take baggage to your room

The road up to hotel is heaven like, the rooms are super comfy and elegant! The breakfast was awesome, the restaurant was a great deal. We just expected more from the Spa and Wellness Center.

There is no swimming pool in wellness center.

The hotel has an excellent staff. Everyone was very kind and made sure we had everything we needed including a late check out. The breakfast was excellent and the room was very comfortable.

No AC

We loved everything but the highlight of the stay are their staff, when I say staff i mean every single one. From the reception to the housekeeping, everyone was kind and smiling, helpful and professional. We loved the restaurant and the fact we can eat anytime we want. The spa treatments are excellent. We highly recommend it :)

Nothing

All the staff were very friendly and helpful. It was well located for walking into the centre of town and there was plenty of free parking next door. The views from both sides of the hotel were lovely. Breakfast was superb and well worth the fairly high price. There was a well equipped area in the main garage with bike hands, track pump and a large tool chest.

The bike area was in a corner of the main garage near the entrance and there wasn't anything to lock bikes to. My husband ended up attaching his to his bike box and the tool chest each night for a bit more security.