Very modern. Close to the main shopping area of Ahaus. Excellent restaurant, with a British theme and a good variety of beers, adjacent to the hotel.

Too many apps and gadgets for the doors and room functions, and several didn’t work. This was often frustrating for our tech-friendly grown children and us. The only humans connected to the hotel worked in the adjacent restaurant. The restaurant closed at 9:00 on the evening of the Euro final but we weren’t told this while sitting there ordering drinks at 8:45. So we left at halftime. It’s not their fault, but there is major street repair taking place in front of the hotel and this causes parking and noise issues.

It was a nice hotel, but since everything had to be organised with an app and I was not aware about this information, the check in procedure was a bit problematic. App did work properly and the rooms were nice.

The guests could be informed a bit better about how to prepare for their trip. We had to be helped by the personel of the bar, but he was really nice. Since there were many wedding guests in the hotel, we heard many people come home in the middle of the night. Unfortunately, our room was not cleaned

very clever idea that allowed us to access our room as soon as we arrived with very little problems. it took some work to find the bike garage. also had a bit of a problem using the lift - were able to go down before nice but not up and next day it didn’t seem to work at all. the food for breakfast was very good and burgers for dinner were also great. loved the large “fridge” in room.Might be nice to set a “wake up” time in room for blinds to open and lights to gradually come on.

I was expecting, looking forward to dining in Sherlock’s restaurant that was advertised as open daily but was not available (no doubt due to Covid). Also using the Chain app was a bit clunky for ordering food as no questions were able to be answered - chat was ineffective as it informed a 24-48 hr response. Room was nice but shower water ran hot/cold

- Cool concept - no reception, everything can be controlled via the app - Rooms are clean, modern and thoughtful - Free water bottles! And Ahoi brause!

- The shape of the room was a bit weird - it's easy to hit your head on the lower ceiling when getting out of the bed - Small window

The hotel and rooms is new, clean and stylish. Controls via application were intuitive and without any problem. The room was quiet and comfortable.

I was happy and satisfied during my stay in this hotel. I have nothing negative to say. smart hotel exceeded my expectations. My initial apprehensions about controlling via the app were not justified.

The hotel itself was fabulous in every way possible. However, read my dislike...

The entire hotel is controlled by an app. door locks to get in and out, payment, food and beverage ordering...etc. The app is called chayns. It is rubbish. Worst app I have ever had the misfortune to be subjected to. The hotel was fabulous, the app is utter garbage. I won't stay there again...

The "smart" concept and design of the hotel. The room was very modern and extremely clean. The internet connection was amazing. 4 capsules of coffee and a package of chips were included, as well as two re-useable bottles which you can fill up with still/sparkling/chilled water on the hall way and take home with you.

There wasn't a single thing to complain about.

location. took a little bit to understand the app etc.

last night was crazy loud. staff(supposedly) knocked on our doors at 2 am after a lot of noise all around us. they had no way to prove the were staff and when reported the next morning no one seemed to know who they were or had a record of why?

My first hospitality experience of this kind. Almost everything is controlled via the chayns app both in the room (doors, curtains, even the bathroom lights), and in the pub/restaurant (food & drinks). Especially the choice a lighting schemes for the room invites to play with it. I needed some assistance to get started - so it was great to so helpful staff around, even with such a digital set up. That set me up for a great stay.

Only thing I was missing was some kind of desk in the room to work in a more comfortable position.

Everything very new and clean. Also very calm inside, comfortable bed. For that price that's excellent. Was a bit hard first time to get in hotel, but we go in bar The Unbrexit and they helped us with app. One of waiters knew English, so we were happy. I am sure we will come again😊