Best possible location - very central. Friendly staff. Upgrade to very large room with balcony. Outdoor breakfast terrace has beautiful views of the nature and medieval castle ruins in the distance. Has its own wellness and thermal bath facilities. We had a wonderful massage in the hotel spa. Outdoor relaxing area is totally quiet and secluded with only nature as your view. Walking distance to the main thermal baths.

There is no AC. The summer is really quite hot in this region, so the room was a bit too warm for comfortable sleeping. The reception lady explained that there is no AC in any hotel in this spa town. I think because of environmental regulations. Every room has a strong fan though (stored in a cupboard) and that made our second night entirely comfortable.

Very nice location, close to downtown. Free parking lot, although outside (and in winter it gets very cold). Very quiet room, with large and comfortable beds, with a beautiful terrace looking on the hills. Bathroom even too spacious. Staff very nice and friendly.

The room cost is maybe slightly too high, especially when we visited, which was out-of-season. We booked a dinner which was a buffet: a rather unordered business, with fairly careless guys handling the food (whereas all the waiters were perfectly OK) and food quality and choice not really up to the cost. As in most german hotels, the bathroom has no real doors (glass sliding), so that you have very little privacy. Some rooms are very far away from the reception and the restaurant, so that you need to take two lifts and walk a bit (just a marginal comment, though).

Room was very cleaned. It was renovated in a modern artistic style. Breakfast was gorgeous . Dinner was beautiful and tasted good. Swimming pool was also cleaned and had modern artistic tastes. It was quiet and had traditional service like envelopes and letter paper and sewing kit and many bath mats .

The wellness center including thermal water pool was closed 21:00 so I couldn’t use after dinner. It was nicer if it were opened until 22:00.

It’s the second time I cane to this hotel and never disappointed. The room was very big, clean and confortabile. The bathroom had big shower and bathtub, double sinks. Nice Soa and relax area, great for a winter escape. Free parking

All was good

Great location, free parking, nice staff, very big and confortante room. Good and big breakfast. Spa included in the price. Good value money for service.

All was good. The spa and wellness area was not too big with some defective areas, but in general all was great.

Beautiful and comfortable hotel with great location in the center of town. Very good restaurant. Amazing breakfasts.

Very nice breakfast. Big spacious room. Nice view from the balcony. Nice wellness and spa amenities.

Pillows are not comfortable

lovely comfortable room and balcony, great bathroom

initially thought I would be disappointed with only a shower but of course not after you’ve been in the spa 😀

Breakfast was fine, The spa was great.

Dinner was buffet, and we would have preferred a la carte, but that was not possible that night.

We were very well welcome, everything was very nice. Even so we came a bit late they accepted us at the restaurant. Food was excellent, we did have a very nice stay.