breakfast very good! clean and well located

the water in the minibar was free that is ok, but one day they didnat replace one bottle of water and i asked to the night staff one bottle of the minibar and she ( an old lady) answer that i need to buy from the restaurant, that was totally inapropriated as the water in the minbar is free and they didnt replace it.. instead of she look for one bottle and give me free as they said! very sad this lady!!!!!

Room is very good, not big but very comfortable and well kept, bathroom small but has all you need. Breakfast is good but please see the negative section below for full appraisal. Hotel staff are very good. On a positive note the recent introduction of the city tax that gives you free transport by bus/train within a reasonable distance of the hotel is very good and well worth the money.

Breakfast system and lack of car parking space. Since new extension to hotel added a few years ago car park space has become more limited. Breakfast is still my one complaint, since Covid they served breakfast in the evening restaurant which is good for an evening meal but not a great place for breakfast. As such due to its layout they sit you down and you have to choose what you want from a menu and be served at the table. This means you have to regularly get a waiter to get the next part so you do not get everything at the start and some bits get cold. It also means each time you want a drink you have to order it. It was a lot easier with the old help yourself system they had and less labour intensive. Bring back the model Zeplin/ water feature in the breakfast room!!

It was nice perfect temperature with everything being clean, it’s sound proof so we didn’t wake up at night from the neighbours or anything, I would recommend it.

The price is abit too high but I think it’s still worth it

New part is very stylish and comfortable. I really enjoyed the staying there.

My colleague had 27 degrees in his room. After two hours of waiting to resolve it , the lady informed him that she does not know how to fix it. So she asked him to keep the door open🤣

Very clean, which was nice. Pleasant staff. Nice rooms and I stayed both in the new and the older sections of the hotel. Great sit down breakfast with very nice fresh foods and different choices. Nice dining room too. Appreciated the good water pressure in the shower, and the quiet building so you could sleep well.

Really not much was unfavorable. Air conditioning in the old part of the hotel is a little behind in working. Parking is limited, but free. You may have to park way down the street. Restaurants nearby and stores close early by US standards so make sure you go out early

The staff was really friendly! the breakfast was great and even if the prices were a bit high the dinner food and service was exceptional. We stayed in the new modern section of the hotel and and the room was super neat, we could also even drink the beverages form the mini bar for free. The sauna is small but cozy. they have their own garage for cars and one for bicycles where you can even load electric bicycles. It is really good value for what you pay!

The food and drinks at the restaurant are a bit higher than expected, although that is kind of understandable since it seems they only get their products from the region around the lake.

The hotel was cozy, the reception was helpful, and the breakfast was enjoyable. Although the room was small, it was sufficient for a single person's stay.

Providing hot water would improve the hotel's offer, particularly for Asian guests. But its all good for me.

Great location, quiet area, close to bus stop. Had all amenities needed. Front office staff super friendly and welcoming.

The bed was too firm for my preference although linens comfortable.

We liked the proximity to the lake, the public beach and the public pool, which was just one street away.

The hotel was very clean, we really enjoyed our breakfast and the staff super friendly and welcoming. Especially Simona who’s service was excellent!

Very nice room, well equipped and with excellent sound-proofing. The hotel has great decorations throughout lobby, restaurant. Conveniently located near pool/beach and Friederikshaven

The restaurent offers very refined food menu but the the setting is rather dull: there is a garage nearby and the walls could have been decorated to match the high quality of the food in the outdoor area. The new extension is a bold statement but we're not sure it works so well