We really liked everything. Breakfast is really good, and you have a lots of choices! Everything is clean and staff is really friendly and nice! Pool area, sauna eveything is more than you expect. Cakes are also really good. Room was also very clean and the houskeeping staff is excelent and really friendly! Rezeption lady, Nicole S., that did our check make a very good contact with us, and she was one of the reasons why this hotel is what it is! She makes you feel welcomed, and after her all the other staff follows her with friendlines. All in all really good experience and We will come back! :)

Nice room and personnel very friendly and helpful. The breakfast was very complete, with local products. The Spa was excellent: a large area with some different stations (sauna/steam) to choose. There was a cozy library room for reading.

The room had no coffee or tea machine, nor was it provided in the lobby or elsewhere. The signs could be more clear and complete: the first day we missed the Finnish sauna, because it was not indicated and situated outside (and was great, therefore). Our EV-rental car could not be charged in the garage, this was dedicated for Tesla cars only (there is a public charge-point around the corner though).

A wonderful hotel for hiking or snowsports, with stylish communal areas and cozy modern rooms (we requested a modern room and were allocated one. Can't speak for the traditional style rooms). All staff were exceptionally friendly and helpful. The spa area is large and expansive, and if you're into saunas, etc. you have several options to choose from. Even if you're just there for the pool, it's a great place. The restaurant served a delicious breakfast buffet and we were very impressed with the dinner as well - the wine menu was extensive, veggie food options went beyond the usual Bavarian fare (i.e. cheese pasta), and the service was exceptional. Again, the staff get two thumbs up from us, as does the spa area (which was also child-friendly, so that's a plus).

Two minor, minor things: the bathroom amenities and the pillows. The quality of the soap/body wash/shampoo wasn't great (ubiquitous blue gel, squeezy bottles attached to the wall), and the pillows were very soft and didn't provide for much support. I'm all for sustainable options, so wall-mounted dispensers usually get a thumbs-up from me. But the soaps just seemed quite cheap and the overall effect of the bathroom didn't match the level of quality experienced elsewhere in the room and hotel.

super clean, beautiful and nice wellness area

we took our dog and paid 26 euros per night. I expected we would get at least a treat in the room, like is common in other hotels, despite paying much less or nothing. it was also a bit confusing to find the areas, so would be interesting to put more signs. It says parking free but there are very few places, and they charge 6 euros per night to park I. the hotel’s garage.

Brilliant place - lovely, clean rooms, very clean & big spa area, fantastic pool, great food & friendly staff. lovely play room to keep kids & adults entertained after dinner! great location!

Can not fault the property! The only tiny pick I could have is to say that it would be great to offer the slippers in the rooms with bath ropes - as we were not aware that these are available at reception and went bare foot to the spa.

great breakfast, lovely room and well situated. Had a very nice treatment in the spa.

Everything was good , we requeted renovated room and we were given one :) Thank you so much , we will return for sure !!!

Overall a great experience Very kind and friendly staff Wonderful Spa area Parking space available

Nothing

Location is good (a bit complicated parking as they haven't explained upfront), nice rooms in general - some are more modern, but we had German classics - yet all is very clean and excellent quality, no signs of wearing out. Breakfast was Ok, food on dinner was simple but qualitative. Welness areas is truly nice for the price, enjoyed! We had special meeting purpose and they arranged ultra beautiful breakfast table for all os us at no request! That was super surprise.

Check in was painfully slow. German language is dominated, so English speaking only may have some challenges. We have a private meeting with several friends and families and hence asked to arrange a large table for us for the dinner. They did, yet upon coming to dinner, we were waiting and hanging around for 15min as all the waiters were ignoring us..we found our table at the end, and since then the service was excellent and attentive. The breakfast choice was somethat average for 4*S hotel..

Great ambiance - friendly staff and very nice spa!