Great hotell. Large area and lot of sun beds, so there is no need to reserve or fight for your spot (altough there was those reserve my seat people every morning :D ). We had one issue with our room, but the staff handeled it quick and after that there was no problems. Staff was extra nice and helped with everything. Food had lot of choices and there was everything for everyone. Animation team was also very great - They are doing a good job! Totally recommend the hotel :) Its a great place for familys with smaller children. Since there are many children, I would not recommend it for couples looking for a quiet getaway.

Only problem to say was the cleaning. First day we found someone elses trousers between the bed and the nightstand. Pillows did not have pillowcases and we had to ask from the cleaners separately to have them put on. Have to say that in my opinion the only cleaning was making the bed (the bed sheets was probably only changed once during the week) and dusting open spaces- under the bed there was a lot of dust. But since we didn't stay indoors all day, it wasn't a particular problem for us.

Breakfast was perfect. Waterpark is so much fun for kids and adults. Staff is friendly and helpful.

1. Only 2 employees at reception in high season! We had to wait about 30 min for check in (at 9pm) and check out. 2. We also had an issue with shower in our room, the water didnt go away, inspite of the fact that our room was renovated. 3. My kid visited kids club, but unfortunately staff at kids club didnt bother to expain anything what game was going on, as they were playing with kids who speak swedish, german. My kid speaks greek/english. So staff was playing with most of the kids, but not minors who spoke english.

Delivered exactly what it promised! Nice room (we were in the most recently renovated block), loads of kids fun, and all meals and "drinks" included. Staff are incredible. Everyone was friendly, helpful and engaging. there are loads of pools around the resort, so for us at least it was never a battle to get a deck chair. The water is on the cool side, but certainly not overly so. It was quite hot when we stayed, so the pools were heavily used by young and old The beach is super close, and the water is gorgeous. given the abundance of pools, there were relatively few folks on the beach, which meant you can get your pick of deck chairs.

The included drinks are uniformly horrible. Poor quality across the board. The wine in particular is laughably bad, and the rest of the alternatives are only marginally better (though still garbage). If you plan to smash cocktails by the pool all day, well... You may be disappointed :) The food was OK. Loads of options, loads of fresh veg and fruit during the meals too. I can only recommend that the resort add some healthier snack options in between meals (beyond crepes, ice cream and popcorn)

All the facilities, entertainment, every day activities, the staff is very greatfull, but maybe those un the kitchen are tired already therefor they look exhausted and very busy cant find time to smile.

Utensils found not 1 but many cup and spoon, pork and knive is not clean. Cleaner is good, very fast and look clean and smell good. Not until you check under the bed and under sofa, lot of dust need more vacuum or mop.

The water park had really fun slides. Also the pink WAVE animation team was AMAZING, really friendly and fun. Kids club and teenage club also activities for parents. There's 5 swiming pools very clean, delicious food, good selection of drinks. We didn't even go to explore Rhodes because the resort was so good. Every evening there was a show (performers, comedy, dance...) Perfect holidays, Can't wait till next summer definetly will come back here by any means necessary. Love Greece ❤️

Nothing

The entire place is exceptionally well ran. Staff were amazing and very friendly. Lots of pools to choose from and all were different levels of busy, quiet etc. All inclusive options were brilliant and food was very good inclusion gluten free.

We can warmly recommend this hotel to anybody seeking for a relaxing holiday! The facilities were very nice, the pools were beautiful, sun beds were quite reserved but always got some when needed. The main pool was crowded byt the upper pool area was more quiet. Kids loved the waterpark. The rooms were clean and just renovated. We were the first customers after renovation and some small issues were promptly fixed by the staff. The customer service was first class, special thanks go to Ervis and Shammy working in the restaurant and to Klement from the bar! You made our holiday even better! The food was very tasteful and the selection changed every day and there was plenty options for everybody. Hopefully we can return some day!

All of the staff were kind and professional. Definitely recommend this hotel for families. Hotel provided many activities,several pools from crowdy to quiet ones. Food was in a good quality with visibly listed allergens, no problem for gluten-free diet. Many food points by pools or beach.

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Great location, food, and entertainment. We spent a great holiday there!

- The hotel didn't provide an iron when I asked for it at the reception. It's a basic thing, please fix it. - Sometimes the music at the main pool was too loud.

The hotel staff gave excellent service, always with a smile and answered all our requests. My little daughter suffers from an allergy to sesame. We talked to the kitchen team headed by Yanis who made sure to explain to us exactly about the foods served and what's more, he also specially prepared sesame-free food for the girl. The Kamin family thanks the hotel staff for their exceptional treatment, they are very much appreciated.