This is truly a five star hotel. Staff were very welcoming, warm, and friendly. They always greeted guests when they saw them. At the breakfast when a staff came to clear my plate, I said I will hold on to my cutlery as I may get some fruits later. He was so kind, he actually brought me fruits. This is going above and beyond in service. Wifi worked great, I was able to work. Airport transfer worked well. I would highly recommend staying here,

I tried to message/email them multiple times to schedule airport pick up but no one answered. Finally a day before I called them to schedule it,

Breakfast excellent. The front desk staff excellent. I don't speak any of the languages of the country and it was not a problem at all. The communication flowed easy. The cleaning staff excellent and effective. I needed a vacuum because I spilled some thing and Bintou was very thorough. The waitress and waitresses at breakfast made you feel like royalty. The breakfast spread has a nice and tasty variety. From chicken to hot pot to fresh omelets. They wait staff are very attentive to you. I enjoyed my stay! Wish I could have stayed longer.

Breakfast was good, but the restaurant staff was amazing. Kudos to Binta, Aicha, Nanah, ladies who made our omelettes (the omelette queens), my friends from Nigeria and the girl from Liberia, Aboubakar, and everyone who worked at the restaurant during our two stays, including the evening staff.

The WiFi network needs to be upgraded; we had a hard time connecting from our rooms. Some of the gentlemen at the front desk need more training in acknowledging customers' presence, making eye contact, being patient with customers, and treating them with kindness and respect.

Cleanness, closeness to the center city and hospitality of the low paid staff.

It’s extremely difficult to see opening of its reservations online. Even when I tried to extend the reservations I already had, I couldn’t do it online. It took me days to get approval of the extension of my reservations. It would be better if they can make it accessible for those who wants to stay there instead of picking and choosing who they want to stay there. Also, there be no problem accessing the Wi-Fi in the common areas instead of always having to ask for a password in the common areas. Overall, it’s a wonderful place to stay but you can’t even find openings even when you try to have reservations online one year ahead of time.

Breakfast and WiFi service were very good. Cleaningnd security was good.

Cleaning of bathroom and toilets needs to improve. The fridge in my room had left over decayed loaves of bread. Chinese restaurant on the 1st floor food was too salty. TV station was restrictive. More channels including movies in english.

I stayed 3 times in the hotel and both times that i requested an airport pickup and they confirmed it didnt come. Beside that i a secure hotel and good for the money.

Very clean

No WiFi in the room

It’s was very clean.

Internet issues.

Nice location

very functional, comfortable and great reception staff

no room service from restaurant, unless you go down to the restaurant to order… the restaurant itself is great frankly.