Pool, room

Every day same meal! I ask download on memory device your hotel presentation. From reception answer was We have to ask management approval and we'll let message on your room. No message was for room 2105. I forgot to mention cleaning lady staff on making job! When You put outside door sign to clear the room, you expect to be done in 1-2 hours! The requirement not received by lady! When they want, after coffee/tobacco are working(very slow) They nock and nock, if no response enter in room! NOW, A SUGGEST FOR AZUR HOTEL: You can be reported in justice for problem, on stop your gusts to make/children/love, or other secret/intimate personal actions. And they have to speak english languace,

Very central location. Main hotel areas are very modern and recently refurbished. Spa is amazing with multiple saunas and pools of different temperatures. There is a nice private beach too. Breakfast and dinner have limited offer, but are relatively healthy compared to rest around Balaton - though it would be nice to have few more healthy salads or similar options.

The heating & AC system in my room was broken, the staff knew about it and did nothing, so basically there was strong heating constantly on in my room. WiFi around the pool has poor signal and often disconnects. There were not even basic drinks included for dinner, not even water. While the general areas are refurbished, there are lots of side areas that are a mess, with displaced old items lying around. I think for this cost and rating, it should not be the case. The stuff constantly speaks in Hungarian even after hearing I'm clearly a foreigner (but, they were overall friendly).

Breakfast good quality and tasty, but not enough options for gluten-free or lactose-free diet (hotel confirmed that it will accommodate this request) Rooms were very nice and clean - renovated including renovated bathrooms. Great facilities- indoor and outdoor pool. Also nice and clean

Room keys did not work for one of our rooms. Had to ask twice at the reception to fix it. One room was missing towels. No phone in the rooms to contact reception. Would like more variety at breakfast. Needs to have a separate section for gluten- free diet options.

The place is great . Location is excellent , right on the beach . The complex is serving all the needs : beach , pools, wellness , children animations , clubs , bowling , ping pong , etc…bars , good restaurants with nice foods

The grill terrace restaurant staff is terrible and impolite . It’s restaurant manager is a kid . Ridiculous. Even you cannot claim thus If they fix this thing , this is 10 points hotel

Great stay with kids, good food, good facility. Good value for the money.

Rooms are a bit dated but didnt really matter since most of the time spent outside.

Perfect SPA area, warm water in swimming pools and jacuzzis. Many saunas. Good food. Very close to the lake.

Too small rooms. No liquid soap in bathroom. No internet in a room. Paying for beverages during dinner.

Wellness and spa were great. That's why we choose this as our stay

Cleanliness of room, room size, room's modernness

Quiet surrounding, excellent service, wonderful spa

The hotel is beautiful, and incredibly well priced. The spa was clean with multiple sauna options. Room sizes were very generous, with shower bath and balcony!! We really couldn't ask for anything more

Buffet selection could have been a bit more extensive. However the food was lovely

The amenities, the pools, kids game rooms, kids slide, the private beach, closeness to the train station, stroller accessible.

The food was mediocre. Short kids club opening hours.