Our trip to Chennai, was memorable. One of the main highlights was an amazing stay at Citadines. Everyone from the security guard to the manager were awesome and very professional. They went out of their way to make our stay comfortable. I would like to give a special shoutout to the managers Mr Ashok and Mr Pandi, who were very kind. The housekeeping staff Mr Mahesh, Mr Sitaram and Mr Sia from the kitchen was very kind too. The place has enough space for parking, has good steam and sauna facilities too.

We had to request for a room change, as some rooms on the first floor could do with refurbished baths. They are renovating the place. Hope it gets getter next time. I would like to mention that Ms Mahalakshi from the breakfast section was very rude. She definitely needs an attitude adjustment.

My stay at Citadines was truly exceptional—it felt just like home. From the moment I arrived, I was welcomed with warmth and professionalism. The staff, right from security to reception and room service, were incredibly friendly and attentive, ensuring a seamless and comfortable experience. The facilities were top-notch, making my stay even more convenient. The rooms were spacious, well-maintained, and thoughtfully designed for both comfort and functionality. The overall ambiance was inviting, and every small detail contributed to a pleasant experience. One of the biggest advantages was how pet-friendly the place was. Traveling with a pet can often be challenging, but Citadines made it effortless with its welcoming environment and well-planned accommodations.

While the food quality at Citadines was excellent, I felt that the variety could have been better, especially for longer stays. A more diverse menu with additional options across different cuisines would have enhanced the dining experience. However, this was a minor issue compared to the overall comfort and convenience of the stay.

I recently had the pleasure of staying at Citadines OMR and I wanted to take a moment to share my feedback. From start to finish, my experience was exceptional, and I couldn't be more pleased with the level of service and quality provided. From the moment I arrived, I was greeted with a warm welcome by the front desk staff, who made check-in smooth and effortless.The room was absolutely pristine, and every detail was thoughtfully considered. It was spacious, beautifully decorated, and had all the modern amenities I could need. The bed was incredibly comfortable. Throughout my stay, the staff were attentive, friendly, and professional. The hotel’s amenities are top-notch. I especially enjoyed the gym and the pool. The on-site restaurant exceeded expectations, offering delicious and diverse menu options. The breakfast buffet was particularly impressive with a wide range of fresh and flavorful options. Overall, my experience was nothing short of perfect, and I will definitely recommend it to friends and family. I look forward to staying here again! Thank you for making my stay so enjoyable!

"I recently had the pleasure of staying at this hotel, and I must say that the service was top-notch! The staff were incredibly friendly and helpful, and I'd like to extend a special thank you to Pandi, Wasim, Kingsly, Sheriff, Jhon, and Akram, who all went above and beyond to make my stay comfortable and enjoyable. The hotel itself was clean and well-maintained, with comfortable rooms and excellent amenities. But what really made my stay stand out was the exceptional service provided by the staff. Thank you again to the entire team, and especially to Pandi, Wasim, Kingsly, Sheriff, Jhon, and Akram, for making my stay so memorable. I highly recommend this hotel to anyone looking for a comfortable and enjoyable stay!"

This is a newly renovated property on OMR in Chennai. The entrance, reception area are all done up really nicely. There is adequate parking for self driven cars. Staff are polite and attentive. There is a small coffee shop downstairs and you can easily order beverages from here to be delivered to your room. There is also a multi cuisine restaurant downstairs and the food is decent. Coming to the room- has modern amenities, is stylishly done up, and is clean. There is a mini fridge in the room as well as a water dispenser (which isn't very aesthetic, but is super useful to have!). The room had a balcony with a nice view of the OMR cityscape. The bed was comfortable, the shower was great and there was ample hot water. WIFI is fast too. Overall, really liked our stay and it was better than expected!

A hair dryer could be provided in the bathroom. The location is far from Chennai centre and there is a lot of metro work happening on the road in front of the property- but I think the latter is true of a lot of main roads in Chennai today!

The ambience and cleanliness was beyond our expectations. Immaculate in every sense. Mr. Wasim, Natasha, front office staff exceptional. Inzamam was an excellent performer. We being senior citizens were really taken care of. Anil of housekeeping does a wonderful job. This housekeeping guy needs recognition for his good work. Citadines apartment hotel can be recommended to any type of traveler Keep it up Citadines.

The restaurant providing guest breakfast is a sham. It’s killing the good image of Citadines. Plz get rid of this contractor immediately Restaurant and food is a disgrace Unhygienic and unpalatable. 10 days of rubbish breakfast

"I recently had the pleasure of staying at this hotel, and I must say that the service was top-notch! The staff were incredibly friendly and helpful, and I'd like to extend a special thank you to Pandi, Wasim, Kingsly, Sheriff, Jhon, and Akram, who all went above and beyond to make my stay comfortable and enjoyable. The hotel itself was clean and well-maintained, with comfortable rooms and excellent amenities. But what really made my stay stand out was the exceptional service provided by the staff. Thank you again to the entire team, and especially to Pandi, Wasim, Kingsly, Sheriff, Jhon, and Akram, for making my stay so memorable. I highly recommend this hotel to anyone looking for a comfortable and enjoyable stay!"

we had an incredible stay at this hotel and were thoroughly impressed by both the accommodation and the exceptional service. comfort and satisfaction. the room was immaculate, beautiful,What really stood out, though, was the level of service—every staff member was friendly, attentive, and eager to assist with any request, no matter how small. The attention to detail and genuine hospitality made my stay truly memorable. I can't recommend this hotel enough and look forward to returning on my next visit! Special thanks for the exceptional service from @sherif, @wasim, and another staff's ✌️✌️✌️👍👍👍

Rooms were very nice and clean and the view was fantastic. Room service was upto the mark.

Receptionist (two morning shift ladies) in the reception was not very responsive and was acting as if they own the hotel. Could be more better.

Lucky we booked in Citadines, not through Air B & B. The apartment was great for our need. Every day, the cleaning staff kept the place spotless. It was a great help for us because we didn't have to worry about anything else. It gave us time to mind our business why we were there. The security of that place was high and don't have to worry. We both enjoyed the in-house restaurant. The food was great, and we were able to ask the chef to make what we want also. All the staff in Citadines are very friendly and very helpful. I am definitely booking my next trip to chennai in Citadines.

I prefer Citadines to take the payments straightaway when we do the booking rather than waiting until the gest arrives. In our case, we benefit from the exchange rate. According to Indian government policy, Citadines is taking our iD documents. We prefer if Citadines gives us confidence that our documents are safe with them and their cyber security also up to the standard.