very spacious, comfy and very helpful staff.

the key to my room was a little touchy in the slot to power the lights/fan and they would turn off sporadically and would need to wiggle the card in order to turn everything back on.

Service. Spl thx to counter staffs Mr. Sinosh(Guruvayoor )& Mr. Biju (Idukki)! as well as their General Manager Mr. Krishna Kumar

-

Excellent experience, the room was very clean and the staff very appreciative.

Location to airport is good, staff on reception helpful, & polite.

Bathroom needs a good deep clean, given paper tissue, for toilet,,only 2 bottles of water, otherwise a very basic hotel, no bells or whistles, nothing special,,

It is close to the airport, but far from everything else. Generally, people were friendly.

Not all staff were competent. When I asked for my bill upon checking out, I was told that I should get my bill from booking.com even though I paid for my stay in cash when I checked in.

Hotel is not worth it of this price It could have been in the range of 1100 to 1400 rupees

Reception staff not cooperating..they mis guiding in allotting room. I identified and demanded, then only they allotted original....for each room , TV , comforts and ven in breakfast I face issues..

Not hygienic rooms and cooperating staff except ashraff..

They collected more than wht they mentioned earlier

No hot water in the toilet.

Close to airport

Scammed by the front desk, asking for 11,000 INR for 2 loads of laundry. When I expressed that this was a lot of money and I wouldn't move forward with the service, I was yelled at. I expressed that their demeanor was unprofessional, so they offered the service for free; my laundry was then left in a very wet pile on my hotel floor, needing to be cleaned again due to the bad smell that this caused. I tipped the guy 1000 INR despite this and he had the nerve to ask for an additional 500.