The staff were great and couldn't be more helpful. The room was large, clean, had ac and the view of the mountains, just perfect. The room had a kettle and tea which when you are a Brit travelling is perfect 🤣👍Bathroom had everything you need, this is just what you want when travelling. Perfect location when visiting Dharamshala for the cricket.

Nothing I didn't like. A couple of niggles from my perspective were basically down to the Indian waiter not speaking good English and an Englishman not speaking and Hindi, but we got there in the end and the food was always good, recommend the chicken tikka butter masala and butter naan 👍👍

Kingdom 13180 A gem with a view of the Cricket ground and Mountains Review of Treebo Trend Ortus Residency Pending review I booked at The Ortus Residency for my visit for the 5th Test in early March , I was delightfully surprised daily by the standard of the hotel , the views from my room and balcony , how comfortable the room was and as the outside temperature fluctuates , how easily it was to warm or cool the room , the additional room with sofa was welcome , the hotel WIFI keeping me in touch with home , large bed ....superb .....but the X factor of this hotel was the Staff lead by a excellent manager in Ashu Chaudhary , Nothing and I mean Nothing is too much trouble for him and his team , The service , the cleanliness, the choice and taste of the food provided (I booked Breakfast and Lunch or Evening meal ) ...so much choice ....presentation five star , My case broke they fixed it , my shoes were cleaned , efficient laundry service ... we even had one meal on the roof with a log pit ...big wow , more like staying with your family , than a hotel .....it take a lot to impress me , I have travelled extensively for decades , but this place is a gem , just make sure you don't book my room , when I return , oh not licenced but you can bring your own drink in no corkage ...further too the Cricket test finished early they have a excellent taxi driver Rishi who takes you around , I can not recommend this establishment more ......what more can I say ....!!!!!!!!

needed slippers , my fault

Our stay at Treebo Trend Ortus was great with exceptional customer service and food. The purpose of our stay was visiting Dharamshala for the test match between India and England. The Hotel provided a great base for reaching HPCA ground as It was only a 15 minute taxi ride to the ground. I would highly recommend if you are looking for somewhere near HPCA. The views from all our balconies was something special, It's not everyday you get the opportunity to wake up near the himalayas. All the staff members went out their way to make our stay comfortable with the food cooked to a high standard with plenty of variety. It's within walking distance to a supermarket, atm and local market and overall the area felt safe. Comfortable beds, AC and bathroom facilities did not disappoint either. We would certainly return and cannot recommend the hotel enough.

I liked the location of hotel and the courtaeous staff, They offered good food, specially snacks items. Scenic but little warmer side in the month of April. Overall good pleasent stay.

More option can be added to the breakfast menu like cereals, fruits, juices, toast butter am etc. Had a limited menu for breakfast. Chef is good but the quality of the non veg was not best, it ssems it was frozen for few days. That why didnt order much. Veg food was great.

The views were amazing from the 4th floor when dining. For value for money it was worth every rupee. The staff were facilitating and friendly. The toilet and bathroom was clean and fresh. The owner we met in the morning came to greet us and asked us how our stay was. He was a very nice guy.

There wasn’t anything I could fault.

We had a perfect stay. The staff was friendly and always willing to help. The hotel was sparkling clean. The location was perfect and the food was delicious. What more could we ask for? Thank you for everything.

Nothing

The staff were outstanding and couldn’t do enough for us - from buying me an adapter plug for uk/India (as I brought the wrong one) to arranging a taxi driver to act as a guide and fixer. We came for the cricket but got so much more of India thanks to everyone here! And the rooms were clean and comfortable, the food was excellent and hotel is ideally located for the cricket ground as well as being less touristy than McLeod Ganj.

Nothing to not like!

The hotel was very good with a bunch of cordial and professional staff. I liked it on overall basis.

Proper signboard for reaching to Hotel is not found. The phone no mentioned on booking confirmation is of Helpdesk and not of the hotel. Localities are also not much aware about this hotel which led to difficulty in reaching hotel. At least a direct phone no of hotel should have been given.

Property, Mountain view and staff behaviour.

Breakfast:-There are no options other than omlet,poha and sandwich.So limited breakfast menu,taste is good but according to brand i expect more options in breakfast even from the second day no breakfast buffet was arranged they said due to limited rooms we are making as per order that's a biggest disappointment.I love the property but due to this may be i choose other property option next time

Rooms are very clean, with beautiful view from the room itself from 1st floor to 4 th floor.

Food quality is very good and at reasonable rates. Specially the roof top Resturent is awesome