Communication with the customers was very good

Nothing

It was just a memorable stay break fast was served on time hassle free to check in less paperwork, rooms were spacious and the house keeping was good and hygiene

Comfortable room's we'll furnished and good hygiene

Manager Victor was very cooperative from the time'I have booked

The AC was not working, after complaining it was not taken care of.

breakfast was OK. Few days we had buffet breakfast and most of the days set breakfast

Room cleaning was not done. we had to request the hotel reception. shower screen was missing in the shower area which made the toilet wet near the commode and the wash basin due to the over flow. used toilet roles were provided after multiple. requests to the hotel reception. the hotel software swipe card keys access was limited to 23 hrs we had to re activate every single day to continue our 8 days stay.. blankets and bed sheets were never changed in our 8 days stay. on the whole the hotel staff need to be trained as there was communication gap between the reception and the room service personnel

Very friendly staff, especially the hotel manager Victor. They did what they could under the circumstances they had to deal with. They did their best in smoothening out some of the many shortcomings due to circumstances. Full marks to them on that score.

The hotel is undergoing a transition from what I gathered. It is changing ownership from OYO to the FAB management. In all respects the hotel has a lot to improve on: 1. No tea / coffee service in the room 2. No shower curtain in the bathroom. Soap dispenser frames are present, but no soap dispensers. All we got by way of toiletries was a small piece of soap. Bathroom had no towels till we pointed it out. Their room readiness was very poor. Bathroom door handle-cum-lock was very loose 3. Laundry delivery is spotty at best. As a result, when we got to our room, the bedsheets were stained and all white coverss, bedsheets had a distinctly grey appearance. We insisted on better sheets as a prerequisite for checking in 4. "Breakfast included" is true, but of the two items on offer, one is cold. There is no spread to pick from, only the two items provided. Presentation of these items also is in large containers and not on any kind of bain marie 5. Very noisy location, on some highway with loads of traffic noise 6. Not sure about parking. There is an underground parking with vehicles parked haphazardly. When we tried, lift could not be summoned to the basement 7. If you are using a taxi service, then you will need to walk a bit to get to the lift - hotel occupies the third and fourth floor of the building

Breakfast was the biggest disappointment.

There should be a devoted Restaurant with proper cook and staff.

Nothing for liking

Only money concept

Reality wasn't matching with advertised contents

Staffs were very helpful.

They haven’t changed the bedsheets and bedcovers. It was very stinky. Also the bathrooms was not clean and didn’t have proper toiletries. There were also cockroaches in the living room.