The hotel was super clean, the breakfast was awesome with so many choices but the best part was the awesome staff. Each and every staff member was dedicated to give their best. They were prompt in their response, always asked about our wellbeing and ready to help if needed. The staff is the biggest strength of this hotel.

Things like Iron, Ironing board, Hair Dryer should be available in every room as standard equipment.

The location and the facility are outstanding, with a pristinely kept Jaisalmer sandstone building, rooftop pool with view on Jaisalmer fort to refresh from the sandy heat and with a beautiful inner courtyard for breakfast with small parrots flying around their refined nest in a beautiful atmosphere

I found the service somehow lacking, if scratched below the surface. I think the lack of a good English on key elements of the staff prevented clear understanding and resolution of simple but pressing problems for the customer. Also would recommend more proactive service approach, beside hotel rules that might not be known to the customer (like room cleaning etc)

The in-house staff were very helpful and attentive. The property is quite new in terms of construction and hence everything was well maintained. In terms of meals, the rooftop restaurant was very good since it had a variety of cuisine choices + bar and attentive staff. We had breakfast (part of our booking package) which was a variety and quite satisfying. After checking the local restaurants and a bad experience (very highly inaccurate tourist review + overpriced local meal) we resorted to the rooftop restaurant at the hotel for dinner on both days which was miles apart in terms of food quality and also way better ambience with the fort view in sight (super plus point). they also have a complimentary high tea (Indian chair + biscuits) which was pleasant to have on the terrace with a view of the Jaisalmer fort and the sunset. Rooms are decent in size (not too large but sufficient) and the bathroom was nice. Great hot water in the shower 24x7 (we visited mid January when the temperature was 8 degrees Celsius). Special mention of the staff at the reception/ check-in counter where they were helpful in being candid with their suggestions and advice on planning our day in Jaisalmer and also arranging for a taxi service for a drop to the airport. Much appreciated!

The entrance to the hotel buildin could be better constructed/ thought through - you need to climb about 7-8 steps to get to the landing which will take you to a lift and then to the lobby of the hotel. Didn't see a ramp for a wheelchair and hence people having difficulty in climbing stairs could face a problem.

A brand new hotel that opened only a couple of months before my stay. Everything was in working order, especially the rooftop infinity swimming pool with a beautiful unobstructed view of the fort. My room was luxurious, big and had a great view of the fort from the window. Of course all was very clean. The staff was very hospitable, but still getting into their roll a little bit. Breakfast was both plentiful and good tasting with a wide a-la-carte choice. Apart from the views of the fort, its location was uninspiring next to a big road, that wasn’t too busy fortunately. It’s a good 20 minute walk to get to fort. All in all I’d recommend this place, especially if you wanna have a unique (for Jaisalmer) swimming pool with your accommodation.

Nothing really.

Very clean hotel with excellent spacious rooms, comfortable beds and friendly hotel staff. The roof terrace has a fantastic view of the fort.

‘City view’ room view was disappointing (we kept the blind closed!). Sometimes drinks charges at the bar were incorrect which seemed to take a long time to be sorted out when challenged.

All very clean, staff excellent. It’s a new hotel been going for just over a year. Hopefully they can keep the excellent standards going.

Occasionally the drains smelt in the bathroom.

It's a very comfortable stay for us. We get room up gradation to fort view. Walkable distance to the fort.The food quality need to improve. Staffs are very helpful.

The quality of restaurant food need improvement.

All of the staff was really nice, especially the two women at the reception were very helpful. Great organizers for a small event. The room was very comfortable and clean. it was fun to have table tennis in the basement!

A bit of a language barrier with the restaurant staff, and the restaurant food wasn't great.

Great rooms, beautiful bathroom, rooftop pool was amazing, high tea served in late afternoon, delicious restaurant, friendly staff, very clean

A nice hotel, great terrace with pool. Rooms were spacious.

Pool and restaurants shut early, limited options for late night in terms of food and activities